Back Office Operations Rep
2 days ago
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
The BFS back-office coordinator will be responsible for the non-customer facing actions to fulfil a client data breach event as well as coordinating and giving timely updates to all stakeholders.
**What You'll Bring**:
- Receives instruction from Sales or Breach IC with all relevant actions
- Agent creates and sends links to sales for secure file transfer
- Receives data and notification letters/documents
- Coordinates data cleansing if required.
- Instructs the relevant contact center (internal or external) and provides FAQ to agents
- Provides regular feedback and updates to Sales/IC on the status of the notification and set up of the contact center.
- Understands BFS services requirements and keeps tight controls on cases and task management.
- Maintains a consistently high level of knowledge regarding BFS products, services, and tools.
- Understands and consistently demonstrates knowledge of specific BFS business processes when performing all back-office BFS operations work.
- Maintains a solid understanding of breach and data privacy knowledge
- Works with QA and Team Lead to improve individual performance based on feedback and coaching, to ensure that a high-quality work product is delivered to T&E customers and consumers.
- Performs other duties as assigned.
**Impact You'll Make**:
- 1-3 years of experience in an coordination/operations job role or customer care/support job role.
- Excellent verbal, written, and interpersonal communication skills.
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.
- Highly organized
TransUnion Job Title
Rep II, Customer Support Operations
-
Back-office Administrotor
6 months ago
Johannesburg, South Africa TalentCru Full timeAttention all back-office rockstars! Our client in the telecommunications industry is looking for a back-office administrator to assist the technical operations management team. The role involves providing comprehensive back-office support, managing coordination and communication among various subject matter experts, and handling administrative tasks such as...
-
Back Office Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeAbout the RoleWe are looking for a highly skilled Back Office Coordinator to manage coordination and communication among various subject matter experts. The successful candidate will have extensive SAP/EVO working knowledge and strong business operations skills.
-
Technical Back-office Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa TalentCru Full timeJob Title: Technical Back-office CoordinatorJob SummaryWe are seeking an experienced technical back-office coordinator to join our client's team in the telecommunications industry. This is a critical role that requires strong organizational and communication skills.ResponsibilitiesThe successful candidate will be responsible for providing comprehensive...
-
Rep I, Customer Support Operations
15 hours ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Tenant and Employment (T&E) Voice Office Operations Representative is responsible answering inbound phone calls for all T & E products. The Voice Operations Rep will support both customers and consumers who use T&E services to screen individuals for rental housing and employment...
-
Back Office Agent
1 week ago
Johannesburg, South Africa PPS Group Full time**Main duties and responsibilities**: - Data capturing of customer information, with a reduced element of error with accuracy and attention to detail in processing work - Take ownership of service level standards and ensure they are reached consistently, accurately executing policies and procedures related to service delivery in Operations and other areas -...
-
Back Office Administrator
6 days ago
Johannesburg, South Africa Impact Connect Pty Ltd Full timeWe are seeking to recruit a Back Office officer to join their team The role does involve a rotational shift pattern as follows. 08:00-17:00 (1x per week), 09:00-18:00 (3x per week), 16:00-00:00 (1x per week). - Amend existing Client Accounts (i.e. Valid Documents, updated information). - Amend client’s accounts (e.g. leverage, profile etc.) into the...
-
Technical Sales Rep
2 months ago
Johannesburg, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeOur Client is seeking a Dynamic and Experienced Technical Sales Rep to join their teamResponsibilitiesBuilding strong relationships with new and existing clientsCold callingClient VisitsDeveloping marketing strategiesQuotationsProvide aftermarket sales and product supportRequirements:3 – 4 Years experience in the Flooring Industry as a Sales RepKnowledge...
-
Junior Consumable Sales Rep
4 days ago
Johannesburg, South Africa SMART OFFICE CONNEXION Full timeSmart Office Connexion is looking for an experienced Consumable Sales Rep to work within its Consumables division at the company based in Johannesburg [Jet Park / Pretoria]. The successful incumbent will be responsible for, selling consumables and matching client needs to what the company has to offer, play an important part in the company’s sustainability...
-
Rep I, Customer Support Operations
7 months ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Tenant and Employment (T&E) Voice Office Operations Representative is responsible answering inbound phone calls for all T & E products. The Voice Operations Rep will support both customers and consumers who use T&E services to screen individuals for rental housing and employment...
-
Sales Rep
7 months ago
Johannesburg, South Africa Curiska (Pty) Ltd Full timeA well established company is looking for an extroverted sales rep whom is confident in sales. An absolute hunter reaching monthly targets. This is a corporate company and is nationwide. Duties & Responsibilities - Maintain existing client base - New business development - Reaching monthly targets - External and direct sales, business to business - Office...
-
Internal Sales Rep
2 months ago
Johannesburg, South Africa Jobted ZA C2 Full timeInternal Sales Rep. R15 000 Basic + Commission. East Rand. High energy individual who is well spoken and has the ability to build excellent relationships. Must be fluent in English and Afrikaans. Previous experience in a technical environment required with ability to understand and articulate technical specifications. Prepare and follow up on sales...
-
Internal Sales Rep
10 hours ago
Johannesburg, South Africa Jobted ZA C2 Full timeInternal Sales Rep in Hardware Environment. R15 000 Basic + Excellent Commission. East Rand. High energy individual who is well spoken and has the ability to build excellent relationships. Must be fluent in English and Afrikaans. Previous experience in a technical environment required with ability to understand and articulate technical specifications....
-
Technical Sales Rep
3 months ago
Johannesburg, South Africa The Corporate Circle Full timeTechnical Sales Rep. East Rand. R30 000 Basic + Fuel Allowance + Cell Phone + 3G + Excellent Commission.Fully bilingual in Afrikaans and English. Strong sales experience in the power tool/technical arena. Proven track record with self motivated and proactive approach. Great working environment with excellent support. Able to bring on new clients and grow...
-
Internal Sales Rep
2 months ago
Johannesburg, South Africa The Corporate Circle Full timeInternal Sales Rep. R15 000 Basic + Commission. East Rand. High energy individual who is well spoken and has the ability to build excellent relationships. Must be fluent in English and Afrikaans. Previous experience in a technical environment required with ability to understand and articulate technical specifications. Prepare and follow up on sales...
-
Ict Back Office Admnistrator
7 months ago
Johannesburg, South Africa Motivity (PTY) Ltd Full time**Overview of the Role** - Assisting and supporting front-line staff (Store Agents) in their day-to-day operations, including both product and order processing - Assisting and coordinating with the respective sales teams - Handling of escalations that couldn’t be resolved at store level - Supporting sales staff in handling and documenting customer...
-
Hse Officer
6 months ago
Johannesburg, South Africa Terra Firma Solutions (Pty) Ltd Full time**DUTIES AND RESPONSIBILITIES** - **Audits** - Perform regular audits on sub-contractors' files, reporting back to the SHEQ Manager. - Audit TFS’ safety files, reporting back to the SHEQ Manager. - Assist with TFS’ safety processes, safe working practices, methodologies audits, reporting back to the SHEQ Manager. - Perform regular PPE Audits on sites,...
-
Front and Back Office Supervisor
2 months ago
Johannesburg, South Africa Pepkor Lifestyle Full timeWhy Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Front and Back Office Supervisor within the HiFi Corp brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. **Here's what sets...
-
Front and Back Office Supervisor
4 months ago
Johannesburg, South Africa Pepkor Lifestyle Full timeWhy Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. **Here's...
-
Client Liaison Officer
2 weeks ago
Johannesburg, South Africa Exim International Full timePurpose of the job: To support the sales team by acting as the client liaison relating to orders, promotions and pricing. Job specifications and experience: - Matric / Grade 12 as a minimum requirement - Minimum 3 years Sales administration experience - Fully Bilingual (Afrikaans & English) - Ability to multi task - Support sales representative - Clean...
-
Transport Back Office Manager
7 months ago
Johannesburg, South Africa TotalEnergies Full time**Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG-BIERMANN AV(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Finance, Logistique **Type de contrat** CDI **Expérience** Minimum 6 ans As a Transport Back Office Manager, you would be responsible for the following: **Daily...