Concierge Luxury Property Kzn North Coast

8 months ago


Dolphin Coast, South Africa HotelJobs.co.za Full time

**Concierge - Luxury Property - KZN North Coast**

Elevate your career in an exclusive environment where personalized service meets refined excellence. Join our team as a Concierge for our esteemed clientele. In this role, you will be the ambassador of seamless experiences, catering to the unique preferences of our exclusive guests. Your responsibilities include providing tailored assistance, handling specific requests, and ensuring a discreet yet welcoming atmosphere. If you have a passion for delivering exceptional service, possess outstanding communication skills, and thrive in an environment that values individual preferences, we invite you to be part of our team. Take the next step in your career and redefine luxury hospitality with us.

**Description**:

- Greet and assist our exclusive clientele with professionalism and courtesy.
- Anticipate and fulfill individual needs for a seamless and personalized experience.
- Provide tailored assistance and recommendations based on personal preferences.
- Efficiently handle specific requests, including coordinating exclusive arrangements.
- Demonstrate exceptional phone skills for inquiries and reservations.
- Collaborate with various departments to ensure a high level of personalized service.
- Utilize advanced reservation systems and administrative tools proficiently.
- Maintain an understated yet refined appearance to uphold the exclusive atmosphere.
- Ensure private areas are consistently immaculate to preserve privacy.
- Address and resolve concerns promptly and with sensitivity.
- Collaborate with the team to find solutions that exceed individual expectations.

**Requirements**:

- Fluent in written and spoken English with a high level of interpersonal skills.
- Proficient in relevant hospitality industry software.
- Outstanding phone etiquette and efficient handling of inquiries.
- Well-groomed and neatly dressed to maintain high standards.
- Dedication to providing exceptional service with a keen understanding of individual preferences.



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