Duty Manager Luxury 5 Boutique Hotel Ballito, Kzn

3 weeks ago

Dolphin Coast, South Africa HotelJobs.co.za Full time

Are you ready to be the orchestrator of elegance at a prestigious 5* Luxury Boutique Hotel on the North Coast of KZN? We're seeking a dynamic and polished professional for the role of Duty Manager / Host. As the face of our client’s luxurious establishment, you'll play a pivotal role in ensuring seamless operations and delivering an exceptional guest experience.

Live-Out Position. Hours/Days of work as per allocated roster. Report to: Hotel Manager.

**Responsibilities**:

- Guest Services: Provide personalized service, anticipating guests' needs for a seamless stay. Handle requests and complaints promptly, ensuring guest satisfaction from check-in to check-out.
- Team Leadership: Lead and motivate front office, F&B Service, Spa, Housekeeping, Security, and maintenance teams. Set high performance standards, foster a positive work environment, and provide guidance and support.
- Operational Efficiency: Oversee daily operations, maintaining adherence to standard operating procedures. Ensure the highest levels of cleanliness and functionality, coordinating with departments for smooth communication and efficient problem-solving.
- Revenue Management: Collaborate with the management team to maximize revenue and upsell hotel services to guests.
- Guest Relations: Build and maintain strong guest relationships, attending to VIP guests, managing special requests, and creating personalized experiences to exceed expectations.
- Crisis Management: Act as the first point of contact during emergencies, ensuring safety and well-being. Follow established protocols, communicate effectively, and handle incidents with professionalism.
- Reporting and Documentation: Maintain accurate records of guest interactions, incidents, and other relevant information. Prepare reports on operational performance, guest feedback, and revenue-related metrics.

**Minimum Requirements**:

- Minimum 6 years of experience in 5-star hospitality, with supervisory or management experience.
- Hospitality Degree or Diploma.
- Exceptional interpersonal and communication skills, fluency in multiple languages advantageous.
- Impeccable grooming and professional appearance.
- Strong leadership abilities, capable of motivating and developing a diverse team.
- Excellent problem-solving and decision-making skills, ability to remain calm under pressure.
- Sound knowledge of hotel operations, including front office procedures, reservations, and F&B management.
- Proficient computer skills, including knowledge of Microsoft Office Suite.
- Opera Cloud and Micros/Symphony skills preferred.

Please send your resume, a smiling profile photo and a cover letter outlining your relevant experience.

  • Duty Manager

    2 weeks ago

    Dolphin Coast, South Africa The Recruitment Specialists TRS Full time

    Location:Ballito, KZN **Salary**: R15 000 (B.O.E) Position overview: Seeking a dynamic and polished individual with outstanding interpersonal skills for a 5 star boutique establishment. You need to have a passion for hospitality and a keen eye for detail combined with the ability to think on your feet. **Duties**: Oversee daily hotel operation and ensure...

  • Beach Villas Receptionist

    2 weeks ago

    Dolphin Coast, South Africa Eagle's Recruitment Full time

    Receptionist 5* Beach House - Dolphin Coast - Ballito - KZN2 to 3 years 4 or 5 Boutique or Lodge Reception experience essentialPicturesque intimate Beach House which offers the ultimate coastal escape, with 5-star service.**Ballito - North Coast KZNDynamic, Bubbly, Vibrant and outgoing personality an absolute must2 years Experience in 5* Lodge or Boutique...

  • F&b Manager

    3 weeks ago

    Dolphin Coast, South Africa Eagle's Recruitment Full time

    **Food & Beverage Manager** Exquisite intimate 5*Beach Boutique Hotel Ballito KZN Our client is seeking a highly creative Manager with F & B flair, who can deliver exceptional menu pairing and offering in conjunction with the Head Chef to create unique menus and dishes which are distinctive to the Beach Hotel An F.B Manager who can bring something really...

  • F&b Manager

    2 weeks ago

    Dolphin Coast, South Africa Eagle's Recruitment Full time

    Food & Beverage ManagerExquisite intimate 5*Beach Boutique Hotel Ballito KZNOur client is seeking a highly creative Manager with F & B flair, who can deliver exceptional menu pairing and offering in conjunction with the Head Chef to create unique menus and dishes which are distinctive to the Beach HotelAn F.B Manager who can bring something really unique to...

  • Food & Beverage Manager

    3 weeks ago

    Dolphin Coast, South Africa Eagle's Recruitment Full time

    **Food & Beverage Manager - 5* Beach Lodge Ballito** Our Client is seeking a strong F/B Manager for an exclusive intimate 5* Beach Boutique Hotel. Minimum 3 to 4 years F.B management experience in 4* or 5* Boutique Hotel or Lodge with a Hospitality Management qualification. Management of the F.B Department Kitchen control Stock control & Stock...

  • Food & Beverage Manager

    2 weeks ago

    Dolphin Coast, South Africa The Recruitment Specialists TRS Full time

    Location: Ballito, KZN **Salary**: R22 000(B.O.E) Position overview: Seeking a passionate and motivated individual capable of managing all F&B operations in a boutique 5- star setting. **Duties**: Work in close collaboration with the Head Chef providing bespoke menu offerings Manager all beverage stock within the company Review all food costs with the...

  • Bar Tender, Barista and Waitron

    2 weeks ago

    Dolphin Coast, South Africa The Recruitment Specialists TRS Full time

    Location: Ballito, KZN **Salary**: R5 000 (B.O.E) Position Overview: A 5 star boutique beach resort is in search of an experienced professional Bartender. If you have a sharp eye for detail, can make bespoke cocktails,have excellent knowledge on spirits and wine pairing coupled with creative flair then this is for you. **Duties**: Prepare cocktails and...

  • Restaurant General Manager

    4 weeks ago

    Dolphin Coast, South Africa MAST Recruitment Full time

    A well known eatery in Ballito has an opportunity for a Restaurant General Manager that will act as the link between the Executive Chef and his kitchen staff and the Front of House team ensuring seamless communication and teamwork and cooperation takes place in this busy environment. You will display excelletn leadership and motivational skill and will have...

  • Food & Beverage Manager

    2 weeks ago

    Dolphin Coast, South Africa The Recruitment Specialists TRS Full time

    Location: Ballito, KZNSalary: R22 000(B.O.E)Position overview:Seeking a passionate and motivated individual capable of managing all F&B operations in a boutique 5- star setting.Duties:Work in close collaboration with the Head Chef providing bespoke menu offeringsManager all beverage stock within the companyReview all food costs with the Head Chef and supply...

  • Restaurant General Manager

    2 weeks ago

    Dolphin Coast, South Africa MAST Recruitment Full time

    A well-known eatery in Ballito is currently seeking a Restaurant General Manager to strengthen the connection between the Executive Chef, kitchen staff, and the Front of House team, fostering smooth communication, teamwork, and collaboration in this vibrant setting. You will demonstrate exceptional leadership and motivational skills, with a minimum of 3...

  • Bar Tender, Barista and Waitron

    2 weeks ago

    Dolphin Coast, South Africa The Recruitment Specialists TRS Full time

    Location: Ballito, KZNSalary: R5 000 (B.O.E)Position Overview:A 5 star boutique beach resort is in search of an experienced professional Bartender. If you have a sharp eye for detail, can make bespoke cocktails,have excellent knowledge on spirits and wine pairing coupled with creative flair then this is for you.Duties:Prepare cocktails and other alcoholic...

  • F&b Ops Manager, Kzn

    2 weeks ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    Required for 5* Boutique Hotel, N Coast R50K - Hospitality qualification essential - 5+ years’ experience as F&B Manager in a 5-star establishment - Proven track record of leading a successful F&B team - Experience working in leading hotels of the world - Working knowledge of Micros and Opera - Good financial understanding - Able to work flexible hours as...

  • F&b Ops Manager, Kzn

    4 days ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    Required for 5* Boutique Hotel, N Coast R45K neg on experience - Hospitality qualification essential - 5+ years’ experience as F&B Manager in a 5-star establishment - Proven track record of leading a successful F&B team - Experience working in leading hotels of the world - Working knowledge of Micros and Opera - Good financial understanding - Able to work...

  • F&b Ops Manager, Kzn

    2 weeks ago

    Dolphin Coast, South Africa HotelJobs Full time

    Required for 5* Boutique Hotel, N CoastR45K neg on experience Hospitality qualification essential 5+ years' experience as F&B Manager in a 5star establishment Proven track record of leading a successful F&B team Experience working in leading hotels of the world Working knowledge of Micros and Opera Good financial understanding Able to work flexible hours as...

  • HR Administrator

    1 month ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    HR Administrator - Portfolio of Hotels - Durban, KZN Synopsis: Join our clients as an HR Administrator for a portfolio of hotels based on the breathtaking North Coast of KwaZulu-Natal. We're seeking a skilled professional who can hit the ground running, managing HR administrative tasks efficiently and effectively. If you have experience in WSP's, return on...

  • Accounts Manager

    3 weeks ago

    Dolphin Coast, South Africa Talented Recruitment Full time

    KwaZulu Natal, KZN - North Coast - (Negotiable) Ballito based client looking for an Accounts Manager to join their team. **Requirements**: - Must have own car - At least 5 years relevant experience **Duties and responsibilities**: - Costings (excel) - Project Management - Ordering Management - Dealing with client orders - Financial administration -...

  • Concierge Luxury Property Kzn North Coast

    3 months ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    **Concierge - Luxury Property - KZN North Coast** Elevate your career in an exclusive environment where personalized service meets refined excellence. Join our team as a Concierge for our esteemed clientele. In this role, you will be the ambassador of seamless experiences, catering to the unique preferences of our exclusive guests. Your responsibilities...

  • General Maintenance Professional Luxury Property

    4 weeks ago

    Dolphin Coast, South Africa HotelJobs.co.za Full time

    **General Maintenance Professional - Luxury Property - KZN North Coast** Join our dynamic team as a General Maintenance Professional at our high-end luxury property located on the breathtaking KZN North Coast. We are seeking an experienced individual with a proven track record in all-round maintenance to ensure the upkeep and functionality of our...

  • General Manager

    3 weeks ago

    West Coast, Western Cape, South Africa Hospitality Jobs Africa Full time

    Oversee all operations of the boutique hotel, including front and back of house departments, as well as food and beverage services Ensure exceptional guest satisfaction by maintaining high standards of service and hospitality Manage and mentor a team of dedicated staff members, fostering a positive work environment Develop and implement strategic plans to...

  • Concierge Luxury Property Kzn North Coast

    2 weeks ago

    Dolphin Coast, South Africa HotelJobs Full time

    Concierge - Luxury Property - KZN North CoastElevate your career in an exclusive environment where personalized service meets refined excellence. Join our team as a Concierge for our esteemed clientele. In this role, you will be the ambassador of seamless experiences, catering to the unique preferences of our exclusive guests. Your responsibilities include...