Sales Operations Manager

2 weeks ago

Johannesburg, South Africa Time4Biz Full time

**SALES OPERATIONS MANAGER**

**Duties and Responsibilities**
- Design efficient workflow structures, incorporating internal standard operating procedures (SOP’s),sound risk management practices, internal standards of quality and service excellence, as well as agreed turn-around times
- Lead a team of 13subordinatesincluding an Assistant Manager
- Checking of new Commercial business against client instruction, department SOP’s, and agreed Treaty Limits
- Activating new Commercial Insurance policies
- ADHOC activations on personal lines
- Oversight of all Personal Lines sales administrative functions
- Management of unpaid premiums, cancellations, reissue, wording, and annexure reports for Commercial. Backup for personal lines
- Monthly, quarterly and YTD sales statistics (new sales-all products, and commission reports)
- Quality Assurance Audit reports
- System testing when changes are implemented
- Create new reports for the Sales Administrative duties for sales department Sales Register and SharePoint
- Create Manuals for department processes and functions. Update Sales department SOP’s for commercial lines
- Efficiencies and processes. Cerul commercial quoting priority
- Department efficiencies, including system development/ enhancement projects
- Employee management
- Unpacking strategy and supporting sales team.
- Supporting HOD in terms of achieving key company strategy and goals.
- Broker cancellations. Oversee new agency process. Oversee current structure Enhanced reporting

**Skills**
- Empowering others-communicating clear direction, delegating responsibility and authority,building up competenceand confidence in others
- Holding others and self, accountable for delivery on agreed targets and standards of service
- Ability to think ahead, manage time, and make appropriate decisions when setting goals andpriorities forselfand team
- Ability to take initiative by responding to situations pro-actively and timeously
- Committed to continuous self-development
- Effective communication skills-sharing and openly receiving information, and adjusting one’s styleand content tothe audience and context
- Effective Relationship Management skills
- Ability to collaborate with multiple parties inside and outside the company
- Ability to persuade, negotiate and influence positively and assertively
- Ability to build and assert trust
- Abilityto analyse problems/ opportunities and information in a logical and structured manager, andmake sound decisions even in the face of ambiguity
- Living customer centricity
- Drive to consistently achieve excellence in all performance output-Results oriented
- Ability to think creatively and innovatively
- Ability to adapt to adapt quickly and positively to changing circumstances
- Must project tenacity, confidence, optimism, and leadership

**Qualifications and Requirements**
- Matric
- NQF 4 or higher certificate in Short-Term Insurance
- RE 5 (Representative Exam)
- Must provide evidence of FAIS Fit & Proper status (DOFA)
- Related BCOM degree-highly advantageous
- Further training or qualification in Management or Leadership-highly advantageous
- Must be able to lead a team
- Minimum of 10 years’ relevant work experience within the Short-Term Insurance Sales sphere
- At least 5 years related experience in a Managerial/ supervisory capacity, with specific focus on operations management and employee management
- Experience dealing with Brokers, including brokers with Binder/Outsource Agreements
- Knowledge and understanding of current market trends within the industry, external factors that could impact the business, as well as a sound understanding of competitor product offerings

**PLEASE NOTE

  • Sales and Marketing Co-ordinator

    4 weeks ago

    Johannesburg, South Africa The Sales Barn Full time

    Our client, operating in the automobile services industry, is looking to hire a Sales and Marketing Coordinator to join their team in Mulbarton and contribute to their continued growth. This is an office based role and comes with a salary of R14k per month. As a Sales and Marketing Coordinator you will play a pivotal role in supporting the sales and...

  • Sales Manager

    3 weeks ago

    Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa BizGro Sales Placments Full time

    A leading food service Distributor based in Gauteng, has a vacancy for a dynamic & experienced Sales Manager to join their Sales Team. The ideal candidate will: –> have at least 3 years proven track record in food service sales management> a wide contact base of Customers in this industry would be advantageous> be a responsible & respected leader Please...

  • National Sales Manager

    4 weeks ago

    Johannesburg, South Africa PSM Personnel Full time

    National Sales Manager (Operations) Sales ~ Commercial Johannesburg North-Gauteng Qualification and Experience - A relevant tertiary degree (B.Com) and a proven track record of +10 years in an FMCG company managing a team with the sales function, including cross-functional experience within sales functions as well as Management and Negotiation of Contract...

  • Workshop Manager

    2 weeks ago

    Johannesburg, South Africa The Sales Barn Full time

    Lead and Manage the Auto Workshop supporting both internal and external customers with technical, product advice and problem solving. - Create and manage standard operations with workshop. - Warranty assessments and build ups. - Training and assessments to create a “Best in Class” knowledgeable sales team. **EXPERIENCE** - 5 years min. experience in a...

  • Sales Operations Manager

    4 weeks ago

    Johannesburg, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is seeking a Sales Operations Manager! Kendrick Recruitment is seeking an exceptional Sales Operations Manager to join a Direct Sales Team for a luxury travel company based in Johannesburg. We are looking for a dynamic, independent, and proactive leader who is passionate about redefining hospitality. **Key Responsibilities**: **Team...

  • Sales, Operations

    4 weeks ago

    Johannesburg, South Africa Focus Personnel Trust Full time

    World class manufacturing concern with an international footprint, seeks to employ duly qualified and experienced Sales, Operations & Pricing Manager **QUALIFICATION/ EXPERIENCE, KNOWLEDGE & SKILLS**: Relevant tertiary Degree in Economics, Business or related fields A minimum of 6 years related sound experience in a Sales & Ops function within a large...

  • Head of Sales Operations

    4 weeks ago

    Johannesburg, South Africa Dimension Data Full time

    **Head of Sales Operations **Job Profile Summary** Typically manages professional employees who are responsible for forecasting, financial modeling, and/or commission calculations. The primary objective of Sales Operations and Enablement Management is to operationally manage a team of functional individual contributors in enabling the sales force with...

  • Sales Rep

    4 weeks ago

    Johannesburg South, South Africa The Sales Barn Full time

    Our client, in the Packaging & Labelling Industry, is looking for a Sales Rep in their Jhb office. The position requires previous experience in this industry and in external sales positions. The salary on offer is R25k per month + comm. Deliverables - Create and implement a sales strategy that makes sure you meet personal sales goals, as well as those...

  • Gm - Sales and Operations

    7 days ago

    Johannesburg, South Africa Kontak Recruitment SA Full time

    Roodepoort; Johannesburg, Gauteng - Manufacturing **GM - Sales and Operations (JB4287)** **Roodepoort, Johannesburg** **R80 000 - R100 000 CTC per month** **Medical Aid, Pension Fund, Group Risk Benefits** **Permanent** - This role presents a unique opportunity to lead operations in the Sub-Saharan African markets, spearheading sales, marketing, and...

  • Specialist: Sales Operations

    17 hours ago

    Johannesburg, South Africa SYSPRO Full time

    **Description**: The Specialist: Sales Operations role is a global SYSPRO role involved in supporting the sales operations team objectives by analyzing, designing, and improving global sales processes and tools to influence the strategic framework set out by the business. This role includes working with all key global stakeholders across functions,...

  • Operational Excellence Manager

    4 weeks ago

    Johannesburg, South Africa bp Full time

    Job summary **Entity**: Customers & Products **Job Family Group**: Sales Group Reporting to Senior Sales & Operations Manager, the Operations Excellence Manager is accountable for driving the development and continuous improvement in operating standards, processes, and procedures within Sales Operations. In addition, this role is responsible for providing...

  • Operations Manager

    4 weeks ago

    Johannesburg, South Africa Rooftop Recruitment Full time

    **Operations Manager - Logistics, distrubution and production experience** A commercial degree or equivalent with at least 5 - 10 years of experience fulfilling an operations role at a senior management level within the retail sector. Manage day-to-day company operations. Responsible for effectively and efficiently managing the Warehouse & Logistics, Human...

  • Operations Manager

    1 week ago

    Johannesburg, South Africa Rooftop Recruitment Full time

    Operations Manager A commercial degree or equivalent with at least 5 years of experience fulfilling an operations role at a senior management level within the retail sector. Manage day-to-day company operations. Responsible for effectively and efficiently managing the Warehouse & Logistics, Human Capital, Customer Service, Marketing ops, Budgets, Retail...

  • Sales and Operation Expeditor

    7 days ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 68829 **Job Type** - Permanent **Job Title** - Sales and Operation Expeditor **Computer Skills** - MS Office **Industry** - Manufacturing **City** - Johannesburg **Province** - Gauteng **Marketing and Sales** - Co-ordinate with design, operation and sales for on time delivery of orders - Maintain product knowledge and familiarise...

  • Sales Operations Manager

    4 weeks ago

    Johannesburg, South Africa Henkel Full time

    At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...

  • Commercial Sales Operations Manager

    1 week ago

    Johannesburg, South Africa Gap Consulting Full time

    Minimum Requirements: Must have 3 to 5 years experience as a Sales Operations Manager within the Heavy Commercial Truck Industry A Degree | Diploma in Finance Advance Excel, DFE, DLP and Kerridge Dealer Management System literacy essential Must be able to work in a Corporate Commercial Dealer Group environment Specific Brand experience in Heavy Commercial...

  • Commercial Sales Operations Manager

    1 week ago

    Johannesburg, South Africa Gap Consulting Full time

    Minimum Requirements:Must have 3 to 5 years experience as a Sales Operations Manager within the Heavy Commercial Truck IndustryA Degree | Diploma in Finance Advance Excel, DFE, DLP and Kerridge Dealer Management System literacy essentialMust be able to work in a Corporate Commercial Dealer Group environmentSpecific Brand experience in Heavy Commercial Trucks...

  • Commercial Sales Operations Manager

    1 week ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Minimum Requirements:Must have 3 to 5 years experience as a Sales Operations Manager within the Heavy Commercial Truck IndustryA Degree | Diploma in Finance Advance Excel, DFE, DLP and Kerridge Dealer Management System literacy essentialMust be able to work in a Corporate Commercial Dealer Group environmentSpecific Brand experience in Heavy Commercial Trucks...

  • Sales Operations Business Partner

    4 weeks ago

    Johannesburg, South Africa Mimecast Full time

    Sales Operations Business Partner We're your dream GTM team In this role you will be a part of the EMEA Go-To-Market Operations team where you'll be the primary support person for our South African sales leaders and their teams. This is a highly influential role with responsibilities ranging from strategic planning to driving regular operating cadence...

  • Operations Manager

    4 weeks ago

    Johannesburg, South Africa Careforce Medical Recruitment Full time

    Our client, a managed care organisation based in Pretoria is looking for an Operations Manager. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. Position: Operations Manager Reporting to: Life Business Executive Grade: D5 Hours: 8 Hours per day, 40...