Operations Manager

2 weeks ago


Johannesburg, South Africa Rooftop Recruitment Full time

Operations Manager

A commercial degree or equivalent with at least 5 years of experience fulfilling an operations role at a senior management level within the retail sector.

Manage day-to-day company operations. Responsible for effectively and efficiently managing the Warehouse & Logistics, Human Capital, Customer Service, Marketing ops, Budgets, Retail Sales & Service Management.

Enhance the operational procedures, IT systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looking for new initiatives to enhance systems.
- Business model execution and accountability
- HR Management
- Warehouse Management
- Store Operations Management
- Marketing Operations Management
- Customer Experience Management
- Supplier Management
- Technology integration and management

RESPONSIBILITY
- Business Model Execution and Accountable
- Agree on KPI’s for the year and periodic Manco / Exco assessments
- Identification of operational efficiency requirements across the operating departments and providing recommendations for improvements
- Ensure all company profiles, strategic documentation, guidelines as required in the business is set up and aligned
- Coach and develop the management team to drive their KPI’s
- Conduct monthly management KPI’s
- Continuous identification and development of policies and procedure to improve the business
- Ensuring compliance and governance operational structures are set up across the business.
- Prepare management reports for Exco and Manco
- Develop and implement HR related policies and procedures
- Recruitment and selection aligned to company strategies and business goals
- Develop and implement cost management initiatives
- Ensuring the warehouse runs optimally and efficiently as per the departmental JD’s, KPI’s and targets set
- Ensure the warehouse manager is managing the flow of goods from the source of supply to customers through efficient movement and to ensure that everything is in place to offer better delivery and service at lower costs by way of efficient logistics that adds value.
- Review weekly leader board of stores and individuals with the Regional’s and understand why stores are under performing and how to replicate high performing stores
- Ensure Regionals conduct monthly store KPI’s, are hands-on with their stores to achieve targets and Return on Investment (ROI) is favourable
- Intervene with the CEO on underperforming stores
- Perform Quality check store visits on a periodic basis
- Marketing Operations Management
- Ensure that the Marketing team achieve online targets and deliverables set
- Ensure the marketing ROI is interrogated monthly and that spend vs conversion is favourable
- Monthly checking with suppliers providing lead and creative support and identify if the campaigns, creative positioning and monies spent is aligned
- Ensure website working optimally and the online experience is seamless
- Ensure data and analytics is driving decision making
- Measure brand success and reputation building with month on month social and community engagements metrics
- Measure lead spend vs ROI and monthly view online sales
- Lead source and sale interrogation and success

**Salary**: R35,000.00 - R40,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)



  • Johannesburg, South Africa Tether Operations Limited Full time

    Together with its partner companies, Tether Edu aims at offering tailored workshop and masterclass’ programmes providing a smart educational environment that promotes self development, skill-set stimulation and self realisation. The tutorship platform in whole, is based on the identification and implementation of latest trends and expertise in specific...

  • IT Operations Manager

    1 month ago


    Johannesburg, South Africa Niche Recruiting Full time

    My client based in Johannesburg North is seeking an experienced IT Operations Manager to join their team. JOB SUMMARY The IT Operations Manager will be responsible for overseeing and managing all IT systems and IT operational activities within the company. The IT Operations Manager will play an integral part in the strategic planning, procurement,...

  • Operations Manager

    4 weeks ago


    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 71060 **Job Type** - Permanent **Job Title** - Operations Manager **Computer Skills** - Procurement,Operations,Finance,Customer Service **Industry** - Telecommunications **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - The OPM facilitates the entire procurement and fulfillment process, from as early on as...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Rooftop Recruitment Full time

    **Operations Manager - Logistics, distrubution and production experience** A commercial degree or equivalent with at least 5 - 10 years of experience fulfilling an operations role at a senior management level within the retail sector. Manage day-to-day company operations. Responsible for effectively and efficiently managing the Warehouse & Logistics, Human...

  • Operations Manager

    4 weeks ago


    Johannesburg, South Africa Staff Solutions Full time

    **Gauteng**, JHB - Central** **Negotiable - Negotiable Monthly Cost To Company (Market related, Negotiable)** Our Client in the Chemical Sector is seeking an Operations Manager to join their team in Johannesburg FINANCE AND BUSINESS MANAGEMENT - Manage the operational budget, with high focus on cost management. Authorize expenditure within authority...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa HeadHunters Full time

    **Reference** - PE001485/DW**Sector** - Manufacturing**Location** - Gauteng, JHB - Central**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Requirements**: - Proven work experience as an Operations Manager or similar role. - Minimum three years Chemical industry related experience will be advantageous. - Degree in Business,...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Careforce Medical Recruitment Full time

    Our client, a managed care organisation based in Pretoria is looking for an Operations Manager. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. Position: Operations Manager Reporting to: Life Business Executive Grade: D5 Hours: 8 Hours per day, 40...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Manufacturing Jobs in Johannesburg- Salary- R1.2m - R980k- Job Type- Permanent- Education- Degree- Experience- 5-10 years' experience- Reference- RF01032021GR- - logistics.jobs(at)staffingprojects.co.za- Fax- 0867247757Stop, and take a look if you are an Operations Manager, this is a fantastic opportunity to be a part of a...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa titc Full time

    This organisation operates as a self-regulatory entity in South Africa. Tasked with developing rules, criteria, and governance structures, it ensures efficient activities through payment clearing house agreements, clearing rules, and service level agreements. Foundational governance documents, policies, and position papers strengthen its robust legal...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa The Recruiters Full time

    Our client, a distinguished and thriving private school committed to excellence in education, is seeking a dynamic and experienced Operations Manager to join their dedicated team. We are looking for an Operations Manager who shares a passion for fostering a culture of excellence. Key responsibilities will include supporting teams in the following areas: -...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa RMGtalent Full time

    **Job Title**: Operations manager - Forex Company Location: South Africa **About Us**: We are an innovative and reliable online derivatives broker offering our mostly Africa clients the opportunity to take advantage of the world's most lucrative financial markets, which include Forex, cfds and crypto etc. **Position Summary**: As the Ops manager you will...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Tech Circuit Staffing Solutions Full time

    Key Responsibilities: Education and Experience Manage and lead a team of operations controllers, drivers, and other staff members in the cross border transport division Oversee and coordinate all aspects of cross border transport operations, including shipment planning, scheduling, tracking, and delivery Manage and maintain the company's fleet of vehicles,...

  • Operations Manager

    4 weeks ago


    Johannesburg, South Africa HR Studio Full time

    **We're looking for** An Operations Manager who will be responsible for overseeing and managing the day-to-day operations for a car washing company. **Who are you?** - Strong leadership and people management skills. - Excellent organizational and problem-solving abilities. - Proficiency in inventory management - Effective communication and interpersonal...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa The Payments Association of South Africa (PASA) Full time

    **Overall job purpose** The Payments Association of South Africa (PASA) payment system environments are responsible for the design, implementation, maintenance, and support services for the National Payment System (NPS) of South Africa, PASA members and the greater payments industry, also contributing to the safety, efficiency, and effectiveness of the...

  • Operations Manager

    1 week ago


    Johannesburg, South Africa CMC GLOBAL Full time

    Warehouse Operation Manager urgently needed WestrandGrade 12 a must 5 years Managment experience in operationsOwn transport required

  • Operations Manager

    1 week ago


    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Warehouse Operation Manager urgently needed WestrandGrade 12 a must 5 years Managment experience in operationsOwn transport required

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Pollock and Associates Full time

    Operations Manager Packaging & Printing ~ Engineering ~ Manufacturing Johannesburg - Gauteng - South Africa We are seeking a highly skilled Operations Manager to lead a team and drive manufacturing processes. As the Operations Manager, you will play a vital role in optimizing the plastic injection moulding processes and developing a world-class production...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Food Jams Full time

    **Step Into a Tasteful Career at Food Jams!** Are you a seasoned leader passionate about food and events? Food Jams, an innovative culinary events company and cooking school, is looking for an **Operations Manager** to steer our dynamic teams in Johannesburg and Cape Town towards even more delicious successes. **About Us**: At Food Jams, we blend the art...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To effectively manage and oversee all operational aspects in the achievement of the business objectives - Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency - Drive significant growth and profitability in the context of cost management -...

  • Operations Manager

    1 month ago


    Johannesburg, South Africa Ad Talent Full time

    Who are we: A facility specialised in the production and distribution of materials essential for various industrial applications.What will you do: Manage all operations pertaining to production, planning, maintenance, tooling, projects, quality control, health and safety, security and quality management system.•Manage and authorise all procurement related...