Regional Manager

2 weeks ago

Johannesburg, South Africa AVI Limited Full time

With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, **SPITZ** has grown from strength to strength to become synonymous with the excellence of the exclusive international brands it offers in-store.

An exciting opportunity exists for a **Regional Manager - Limpopo, and JHB Central **responsible for **13 - 16 Stores **in the region at **The SPITZ Group**.

The purpose of the role is to lead, enable and manage the operations of retail stores and ensure the delivery of optimum performance in line with the Company’s business objectives.

**Line Manager**: Operations Executive

**Job Specification**:
**Key Performance Areas**:

- Create a service centric mindset through driving a culture of service excellence in stores. Ensure effective communication and feedback processes across all levels in the organisation, and between operations and other departments.
- Develop the individuals within the region to ensure standards are maintained. Manage human capital by ensuring high calibre employees are recruited, overseeing industrial relations and ensuring the well-being and engagement of staff. Oversee staff performance within your region through ensuring training needs are identified; coaching, mentoring, training and development of store staff is prioritized; and motivating store teams to perform
- Deliver on KPI's through ensuring targets are met through driving profitability by maximising sales, analysing retail KPAs and achieving the company’s financial goals. Drive regional sales and profitability by analysing profit and loss statements, managing staff costs and other expenses so as to be in line with budgets and regularly conducting competitor analysis.
- Ensure operational requirements in the region are met through driving the execution of visual standards through promoting excellent housekeeping, high visual standards and the best of basics.
- Manage stock and company assets in the region through implementing effective stock loss prevention methods, ensuring adherence to cash management procedures, monitoring stock performance thereby delivering optimum stock turn, ensuring adequate forward cover by store and driving stockroom management.
- Drive retail administration by ensuring adherence to policies and procedures, conducting monthly administration checks and ensuring good corporate governance practices are observed in stores.

**Minimum Requirements**:
**Experience**:

- At least 8 years' management/leadership experience in retail operations is essential
- Extensive experience managing the operations of multiple stores simultaneously is essential.
- At least 5 years' experience as an Area or Regional Manager is preferable.

**Qualifications**:

- Matric/Grade 12
- Relevant tertiary qualification advantageous

**Additional Requirements**:

- SAP would be highly advantageous
- Microsoft Excel experience essential eg. PIVOT Tables, Formulas, Reports, etc.
- Knowledge and experience in Industrial Relations process
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Valid driver’s license essential
- Must be able to travel at least 80% of the time

**Competencies**:

- Thinking Analytically
- Thinking Rationally
- Building Relationships
- Influencing Others
Setting Directions
- Resolving Conflict
- Planning & Organising
- Maintaining Productivity

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