Skills Trainer

5 months ago


Durban, South Africa Bianca Consulting Full time

Skills Trainer - (must have baking training experience such as a chef or trainer)

Fun Dining

**4. Location**

KZN

To deliver world-class training within the Brand, and to ensure the culture, ethics, core values as well as standards and procedures are conveyed to all new and existing Franchisees and their staff

**Main Outputs and Responsibilities for This Position**
- Perform administrative work as and when required related to training role
- Assist in ensuring that Training Restaurants subscribe to the standards required for training
- Provide daily feedback to the business on previous day’s activities
- Assist with the FOH and BOH workshops and skills development
- Assist with Skills Assessments and documentation thereof of restaurant staff
- Provide ongoing in-store Training and Refresher Training
- Assist Franchise Managers with in-store training when requested (overnight when necessary)
- Do store visits to assist FM with practical coaching. These store visits will encompass working hours as per operating times of specific restaurant including weekends
- Assist with Store Openings
- Assist in updating all training manuals with relevant information
- Updating training status on SharePoint
- Keep updated with Brand requirements and specifications
- Follow up post opening of new restaurants on the status and do refresher training where required
- Have weekly feedback meetings with the Operations Team in terms of status per outlet
- Compile monthly training calendar and schedule appointments accordingly
- Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly
- Assist menu developer with new product development and training ahead of new menu launch

**Education and Experience**
- Minimum of Matric
- A related tertiary qualification would be an advantage
- **Experience**
- Minimum of 3 years’ experience in Food Service Industry
- Baking skills essential

**Knowledge and Skills**
- Computer literacy - MS Office (Word, PowerPoint and Excel)
- Valid driver’s license older than 12 months
- Ability to pay attention to detail
- Good communicator
- Passion for people and food
- Well presented, pleasant and punctual
- Ability to motivate learners by being firm but fair
- Fluent in English and other official South African languages
- Willingness and ability to work long hours and weekends
- Good recordkeeping and organizational skills
- Like to travel and be able to travel for extensive periods
- Team player

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 - R18,000.00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- baking: 3 years (required)
- training: 3 years (required)
- FOH and BOH training: 3 years (required)

License/Certification:

- drivers (required)

Ability to Commute:

- Durban, KwaZulu-Natal (required)

Willingness to travel:

- 25% (required)



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