Group Hospitality Trainer
7 months ago
As the Group Hospitality Trainer, you will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our staff members across all hotel properties. Your key responsibilities will include:
Assessing training needs and developing training materials and curriculum tailored to the needs of various departments.
Conducting training sessions on topics such as customer service, front desk operations, housekeeping standards, food and beverage service, and safety procedures.
Utilising Opera Cloud and Micros Materials Control systems during training sessions to familiarise staff with these essential tools.
Evaluating the effectiveness of training programs through feedback, assessments, and performance metrics.
Providing ongoing coaching and support to employees to ensure continuous improvement and adherence to standards.
Keeping abreast of industry trends, best practices, and new technologies in hospitality training and incorporating them into training programs.
Collaborating with department heads and HR to identify training needs and develop strategies to address them effectively.
Bachelor's degree in Hospitality Management, Education, or a related field.
Proven experience in hospitality training, preferably in a multi-property or corporate setting.
Proficiency in Opera Cloud and Micros Materials Control systems.
Relevant certifications in hospitality training or education (e.g., CTH, AHLEI, TESOL) preferred.
Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences.
Strong organizational and project management skills, with attention to detail.
Flexibility to travel between hotel properties within the Kwazulu Natal region as needed.
Between 3 - 5 Years
-
Junior Sales Trainer
3 days ago
Durban, South Africa HotelJobs.co.za Full timePurpose of the Position - The applicant must be able to conduct training to all levels of staff Key Performance Areas - To co-ordinate all training within First Group Investment Holdings - To ensure that training is tailored to meet the requirements for new and existing staff - To design, develop and initiate all training modules related to sales of FG...
-
Sales Trainer
7 months ago
Durban, South Africa PK Global Full timeJob Title: Sales Trainer **Job Description**: The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and...
-
Business Trainer
7 months ago
Durban, South Africa Webhelp Full time**Job Advert** If you’re looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling! Concentrix + Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an exciting campaign in our Durban office. Working in partnership with...
-
Sr. Trainer
7 months ago
Durban, South Africa PK Global Full timeJob Title: Sr. Trainer - German **Job Description**: The Trainer is responsible for delivering client focused training to address the new hire, product update and recursive training requirement in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...
-
Payroll Administrator
5 months ago
Durban, South Africa Hospitality Jobs Africa Full timeAs a Payroll Administrator, you will be responsible for managing the entire payroll process for the company's various properties and employees. This includes ensuring accurate data entry, processing payroll on Sage and Pastel, handling employee inquiries, and maintaining compliance with relevant legislation. You will also be responsible for managing...
-
Business Trainer
7 months ago
Durban, South Africa Webhelp Full time**Location** - Durban, South Africa**Language** - English*** **Job Advert**: - If you’re looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling! Concentrix + Webhelp is on the hunt for someone highly organised and motivated to step into the role of Business Trainer on an...
-
Skills Trainer
2 weeks ago
Durban, South Africa RESTAUR Full timeAn international flame grilled chicken QSR Brand has an opportunity for a Skills Trainer to join the KZN region. **Skills Trainer** You will be accountable for a group of franchise stores within the KZN and EC regions, reporting to the Senior Franchise Manager. Your extra hot training and coaching qualities, basted with a demonstrated ability to manage and...
-
Tech/ Trainer
2 weeks ago
Durban, South Africa Recruitment Matters Full timeOur client is looking for a Tech/ Trainer to join their team. Duties and Responsibilities: - Conduct on site client training in the areas of Personal Hygiene and Handwashing as and when required and as per SLA for Retail & Food Service Customers - Conduct back up site inspections for Telesales function - Building a harmonious and service orientated...
-
Group Price File and Hospital Stock Controller
1 month ago
Durban, South Africa JOINT MEDICAL HOLDINGS Full timeKEY PERFORMANCE AREA Price File management - Examine the surgical and ethical billing in accordance with single exit price and net acquisition price and identify discrepancies and ensure that internal control measures are in place to facilitate correct pricing. - Review the centralized master and update the codes, ensure that the consolidated stock...
-
Tefl Teacher Trainer in Durban
1 week ago
Durban, South Africa The TEFL Academy Full timeThe TEFL Academy requires part-time TEFL trainers to present their weekend TEFL courses in Durban. We are looking for an experienced ELT teacher to deliver a 10-hour course to a new group of students each course. The aim of the teacher trainer's role is to teach students basic TEFL approaches and methodologies and provide mentoring feedback. **This role...
-
Business Trainer
7 months ago
Durban, South Africa Webhelp Full time**Job Advert** If you’re looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling! Webhelp is offering the opportunity for someone highly organised and motivated to step into the role of Business Trainer in our Durban office. You’ll be joining our fun-loving global community...
-
Business Trainer
7 months ago
Durban, South Africa Webhelp Full time**Location** - Durban, South Africa**Language** - English*** **Job Advert**: - If you’re looking to boost your career in the customer service industry and have a focus on business efficiency then this could be your calling! Webhelp is offering the opportunity for someone highly organised and motivated to step into the role of Business Trainer in our...
-
Hospital Manager
7 months ago
Durban, South Africa Careforce Recruitment Full timeOur client, one of the largest Private Healthcare Group in South Africa are recruiting for a Hospital Manager to oversee the City Hospital in Durban CBD Purpose of the position: To provide strong strategic, professional, and managerial leadership for all aspects of health service operations at the relevant Hospital. Implementing the operations strategy,...
-
Hospital Manager
7 months ago
Durban, South Africa care force Full timeOur client, one of the largest Private Healthcare Group in South Africa are recruiting for a Hospital Manager to oversee the City Hospital in Durban CBD Purpose of the position: To provide strong strategic, professional, and managerial leadership for all aspects of health service operations at the relevant Hospital. Implementing the operations strategy,...
-
Hospital Manager
7 months ago
Durban, South Africa Careforce Recruitment Full timeOur client, one of the largest Private Healthcare Group in South Africa are recruiting for a Hospital Manager to oversee the City Hospital in Durban CBD **Purpose of the position**: To provide strong strategic, professional, and managerial leadership for all aspects of health service operations at the relevant Hospital. Implementing the operations strategy,...
-
Hospital Manager
2 weeks ago
Durban, South Africa JOINT MEDICAL HOLDINGS - CITY HOSPITAL Full timeKPA - Assist with the development and implementation of the strategic operational plan of the Hospital, in line with the overarching JMH Group strategy. - Support the Hospital in all its objectives and fully participate as a member of the management team, taking collective responsibility for the corporate governance of the Hospital. - Develop and maintain...
-
Group Health and Safety Officer
7 months ago
Durban, South Africa Hospitality Jobs Africa Full timeAs the Group Health and Safety Officer, you will be responsible for developing, implementing, and monitoring health and safety policies and procedures across all properties within our hotel group. Your duties will include: Conducting regular inspections and audits to identify potential hazards and risks. Collaborating with department heads to address health...
-
Hospital Manager
2 weeks ago
Durban, South Africa Sakhona HR Full time**PURPOSE OF THE POSITION** - To provide strong strategic, professional and managerial leadership for all aspects of health service operations at the relevant Hospital. - Implementing the operations strategy, monitoring and managing operational performance, and overseeing the delivery of effective facilities management at the Hospital. - Authority and...
-
Payroll Administrator
5 months ago
Durban, South Africa HotelJobs.co.za Full timePayroll Administrator - Leading Hospitality Group - Durban **Location**: Central Durban, KwaZulu-Natal **Synopsis**: As a Payroll Administrator, you will be responsible for managing the entire payroll process for the company's various properties and employees. This includes ensuring accurate data entry, processing payroll on Sage and Pastel, handling...
-
Trainer
7 months ago
Durban, South Africa Advanced Call Center Technologies, LLC Full time**Advanced Call Center Technologies** - Job Description **Trainer** **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**:Human Resources **Position Summary** - Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new...