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Retail Operations Reporting Coordinator

3 months ago

Cape Town, South Africa Lotus HR & Recruitment Full time

Our client, a leading consumer product manufacturing company, seeks a well-experienced Retail Operations Reporting Coordinator, to join their professional, progressive and vibrant team, in Cape Town, with immediate effect.

**KEY REQUIREMENTS TO MEET FOR CONSIDERATION**:

- You will have a relevant tertiary qualification either a National Diploma in Retail Management or Business, or any similar, coupled with 5+ years' experience in store process improvement, Retail Project Management, dealing with IR, workforce scheduling, Health and Safety, and compliance audits, with a passion for homeware and home décor.
- You will be a great team player, with experience in advanced Retail Management, scrupulous research, and problem-solving.
- You must be customer focused, adaptable, and show initiative, and be detail oriented, it is also imperative that you are able to multitask.
- You will be able to assist with daily and monthly reports for Head of Retail and CFO, as well as manage and complete special projects related to retail.
- You must be able to coordinate Payroll with targets/commissions, as well as recruit staff for stores, and ensuring all stores are open and able to trade.
- You must be able to monitor sales, investigate discrepancies and remedy them, as well as implementing performance standards being the custodian of all Retail POS systems where you will do system maintenance.
- You will be in charge of customer care for the retail chain and liaise to resolve complaints, traveling to stores to conduct said duties is also important
- You must have a valid driver’s license, own car and a clear criminal and credit record

Please note that should you not be currently resident in the region and area advertised but still wish to apply, the cost of travel for interviews and relocation will be for your expense.