Product Support Manager Global Grade 12

**Key Output** - Generate parts and service turnover - Manage the Customer Service Representatives. - General administration and management of the department. - Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain). - Effective self-management and performance ownership. - Build and...

**Key Outputs** - Generate parts and service turnover, Manage the Customer Service Representatives. - General administration and management of the department. - Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain). - Effective self-management and performance ownership. - Build and...

**Key Outputs** - Generate parts and service turnover, Manage the Customer Service Representatives. - General administration and management of the department. - Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain). - Effective self-management and performance ownership. - Build and...

**Key Outputs** - Ensure improved technology for all products in area of responsibility (CPI) - Management development on new products - Present technology issues to management - Manage and report on TSC (Technology Solution Centre) performance - Compile informative technology issue reports and address to Regional Service management - Provide expert...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Compile informative product issue reports and address to Service Engineering and management. - Provide expert technical support for Warranty resolution and 1 hour training...

**Key Outputs** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product...

**Key Outputs** - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product issues to management - Compile informative product issue reports and address to Service Engineering and management - Provide expert technical support for Warranty resolution and 1 hour training...

**Key Output** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product...

**Key Output** - To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations. - Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...

**Direct Reporting Line**: Programme Manager: Education **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Key Outputs** - Achieve warranty balanced score card targets and KPI's - Control cost effectively on all types of warranty claims - Control suspense and debtors accounts effectively - Effective communication - Approve and process warranty claims and payments - Provide expert technical support for warranty resolution - Provide feedback on warranty issues to...

**Key Outputs** - Achieve warranty balanced score card targets and KPI’s - Control cost effectively on all types of warranty claims - Control suspense and debtors accounts effectively - Effective communication - Approve and process warranty claims and payments - Provide expert technical support for warranty resolution - Provide feedback on warranty issues...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Respond to internal and external telephonic customer requests and queries received through the switchboard. - Politely and professionally receive and attend to all visitors. - Greets visitors, handles incoming calls and performs general administrative duties. - Assist other administrative staff with overflow work, including but not limited...

**Key Output** - Daily forklift maintenance - Moving and stacking of material and finished products - Loading of finished items - Rigging of machinery - Achieve set KPI's - BSC's - Daily procedures **Qualification, Experience and Competencies** - Matric/ Grade 12 - Certified 25T forklift licence - Rigging experience - Attention to detail, Teamwork - Enjoy...

**Key Output** - Machine bores to OEM and customer requirements using Line Boring equipment - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure...

**Key Output** - Machine bores to OEM and customer requirements using Line Boring equipment - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure...

**Key Output** - Implementation and maintenance of equipment management processes and associated risk for Barloworld Equipment and our customers. - Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain). - Effective management of safety, health, environment and quality risks. - Track...

**Key Output** - The person must have a clean understanding how to disassemble, assemble track links, remove, and install track shoes. - Maintain professional image when representing BWE - Ensure safe work practice and control Contamination - Control own admin (labour booking, service reports, part returns, expenses etc.) - Follow through to ensure that...