Diagnostic Technical Representative Global Grade 10

**Key Output** - Provide labour requirements for dragline services - Manage and allocate functions of direct and indirect reports - Provide technical expertise on dragline repairs and rebuilds during services and shutdowns - Implement and manage quality control - Build and maintain customer relations - Manage progress and timelines during dragline services...

**Key Outputs** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product...

**Key Outputs** - Achieve warranty balanced score card targets and KPI’s - Control cost effectively on all types of warranty claims - Control suspense and debtors accounts effectively - Effective communication - Approve and process warranty claims and payments - Provide expert technical support for warranty resolution - Provide feedback on warranty issues...

**Key Outputs** - Achieve warranty balanced score card targets and KPI's - Control cost effectively on all types of warranty claims - Control suspense and debtors accounts effectively - Effective communication - Approve and process warranty claims and payments - Provide expert technical support for warranty resolution - Provide feedback on warranty issues to...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output** - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Achievement of a team...

**Key Output** - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Achievement of a team...

**Key Output** - The person must have a clean understanding how to disassemble, assemble track links, remove, and install track shoes. - Maintain professional image when representing BWE - Ensure safe work practice and control Contamination - Control own admin (labour booking, service reports, part returns, expenses etc.) - Follow through to ensure that...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Output** - Daily forklift maintenance - Moving and stacking of material and finished products - Loading of finished items - Rigging of machinery - Achieve set KPI's - BSC's - Daily procedures **Qualification, Experience and Competencies** - Matric/ Grade 12 - Certified 25T forklift licence - Rigging experience - Attention to detail, Teamwork - Enjoy...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Outputs** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine inspection Reports (MIRs) and Technical Analysis Report (TA's) - Maintain professional image when representing...

**Key Outputs** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine inspection Reports (MIRs) and Technical Analysis Report (TA’s) - Maintain professional image when...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output** - Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...