Parts Supervisor Global Grade 09

5 months ago


Middelburg, South Africa Barloworld Equipment Full time

**Key Output**
- To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations.
- Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental financial targets.
- Lead and manage a parts process team using "Great People Management" principles, while following the BWE Leadership philosophy and demonstrating value driven leadership.
- Ensure the parts team works according to policies, principles, and procedures of the parts department, while delivering exceptional Customer Service.

**Qualification, Experience and Competencies**
- Minimum Requirements:

- Grade 12.
- Exceptional Parts SAP System Knowledge
- Exceptional Caterpillar Parts Support Systems Knowledge
- Ms Office Applications Skills, Parts Management Knowledge
- Product Knowledge
- Parts Warehouse experience / Knowledge
- Business Financials Awareness
- Track record leading people in a team-based/participative environment.
- Experience in managing a parts operation advantageous.
- Sound parts business acumen, Attention to Detail, Organisational Awareness
- Communication Skills, Analytical Ability


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