Key Account Manager

4 weeks ago


Johannesburg, South Africa Boardroom Appointments Full time

**Key purpose**:
**Duties and r**esponsibilities**:

- Develop and execute strategic account plans to achieve business objectives and revenue growth targets within the Telecoms/IT/Cloud sector.
- Build and maintain strong relationships with key decision-makers and stakeholders in major Telecoms/IT/Cloud accounts.
- Serve as the main point of contact for key accounts, understanding their business needs, challenges, and growth opportunities.
- Collaborate with internal teams, including sales, marketing, and product development, to ensure alignment in delivering tailored solutions and exceptional service to key accounts.
- Identify and capitalize on cross-selling and upselling opportunities within the assigned accounts.
- Negotiate and renew contracts, pricing agreements, and service level agreements with key accounts.
- Monitor key performance indicators (KPIs) and track progress against targets, providing regular reports and analysis to internal stakeholders.
- Stay updated with industry trends, market dynamics, and emerging technologies in the Telecoms/IT/Cloud sector to effectively advise key accounts.
- Provide exceptional customer service, addressing concerns, resolving issues, and ensuring high levels of customer satisfaction and loyalty.
- Conduct market research and competitor analysis to identify market trends and differentiate our offerings within the Telecoms/IT/Cloud industry.

**Qualifications**, experience** and **s**kills**:

- Bachelor's degree in business administration, marketing, sales, or a related field. A master's degree or MBA is a plus.
- Minimum of 7 years of experience in sales, key account management, or business development within the ICT sector, with a specific focus on Telecoms/IT/Cloud.
- Proven track record of success in managing large accounts and driving revenue growth in the ICT industry.
- Deep understanding of the Telecoms/IT/Cloud sector, including knowledge of industry trends, technologies, and competitive landscape.
- Excellent interpersonal, communication, and relationship-building skills.
- Strong negotiation and influencing skills with experience in contract negotiation.
- Strategic thinking and analytical skills to develop account plans and identify growth opportunities.
- Ability to collaborate effectively with internal teams and stakeholders.
- Customer-centric mindset with a commitment to delivering exceptional service.
- Adaptability, resilience, and ability to thrive in a dynamic and fast-paced environment.


  • Key Account Manager

    1 month ago


    Johannesburg, South Africa EMPIRE CONSULTING . Full time

    We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings,...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa Sandi Crowther Recruitment Full time

    Gauteng, JHB - Central **Johannesburg. **Rapidly growing distributors and marketers of premium alcohol brands seeks Key Account Manager with solid, relevant experience in the Liquor / Alcohol industry. **Responsibilities**: - Develop a thorough understanding of customer needs and requirements and prepare customized solutions - Conduct monthly / quarterly...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa SMD Technologies Full time

    **Key Account Manager Duties and Responsibilities** - Developing a solid and trusting relationship between major key clients and company - Resolving key client issues and complaints - Developing a complete understanding of key account needs - Anticipating key account changes and improvements - Managing communications between key clients and internal teams -...

  • Key Accounts Manager

    4 weeks ago


    Johannesburg, South Africa Bristow Talent Full time

    Role Description: - Developing and managing a portfolio of Key Accounts - Develop trusting relationships with key accounts, ensuring high levels of customer satisfaction - Serve as the link of communication between key customers and internal teams - Study and understand key clients' need and requirements - Determine how to best meet the needs and...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 72499 **Job Type** - Permanent **Job Title** - Key Account Manager **Computer Skills** - Intermediate to Advanced MS Office Suite,Intermediate to Advanced Excel,Intermediate to Advanced PowerPoint **Industry** - Agriculture - Horticulture - Botanical **City** - Johannesburg **Province** - Gauteng - Position is with the Ruminants, Swine...

  • Key Account Manager

    4 weeks ago


    Johannesburg, South Africa Three6ixty Marketing & Branding Full time

    **KEY ACCOUNT MANAGER POSITION** Three6ixty Marketing & Branding (Pty) Ltd, Randpark Ridge, Gauteng Are you a strategic thinker with a passion for building strong client relationships? Are you skilled at driving business growth through effective account management? If so, we have an exciting opportunity for you! Three6ixty Marketing & Branding (Pty) Ltd...

  • Key Account Manager

    4 weeks ago


    Johannesburg, South Africa Cipla Full time

    **Division**: OPERATIONS (COMMERCIAL) **Department**: SALES: KEY ACCOUNTS **Employment Type**: Permanent **Job Purpose**: Interface and responsible for management of sales and relationships with key customers & major accounts and planning and implementing sales to cultivate existing relationships and identify opportunities with respect to major...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa Ulwembu Business Services Full time

    **Key Account Manager Duties and Responsibilities** - Develop a solid and trusting relationship between major key clients and company - Resolve key client issues and complaints - Develop a complete understanding of key account needs - Anticipate key account changes and improvements - Manage communications between key clients and internal teams - Manage...

  • Key Accounts Manager

    1 month ago


    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 70924 **Job Type** - Permanent **Job Title** - Key Accounts Manager **Computer Skills** - Ms Office **Industry** - Storage **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng **Primary Purpose of the Job** - Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition -...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa Salt Employee Benefits Full time

    The incumbent will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed and develop new relationships with potential clients. They will be responsible for engaging with key customers by building and preserving trusting...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa LKM Human Capital Solutions (Pty) LTD Full time

    Purpose of this position:The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements.The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa LKM Humn Capital Solutions Full time

    Purpose of this position:The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements.The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Accounts Manager

    1 month ago


    Johannesburg, South Africa EMPIRE RECRUITMENT Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele.Key Responsibilities:Cultivate and maintain strong relationships with key clients, ensuring their needs are met and...

  • Key Accounts Manager

    3 weeks ago


    Johannesburg, South Africa Empire Recruitment Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele. Key Responsibilities: Cultivate and maintain strong relationships with key clients, ensuring their needs are met...

  • Key Accounts Manager

    1 month ago


    Johannesburg, South Africa Empire Recruitment Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele.Key Responsibilities:Cultivate and maintain strong relationships with key clients, ensuring their needs are met and...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa Armstrong Appointments Full time

    **Main job function** **KEY ACCOUNT MANAGER RESPONSIBILITIES** - Create and manage a detailed Account Business Plan for each account, which sets out the future business growth of the account by aligning the organizations to co-create long-term value within the relationship. - Grow market share within Sales Area. - Ensure business growth and profitability. -...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa Kencorp Executive Search Full time

    A suitably qualified and relevantly experienced Key Account Manager (Food/FMCG Industry) is required for a well-established Food industry company in Gauteng. **Responsibilities** - Responsible for achieving sales and customer targets for the company in the Gauteng region - Understand the requirements of each client’s needs and business objectives -...

  • Key Account Manager

    1 month ago


    Johannesburg, South Africa Salt Employee Benefits Full time

    The incumbent will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed and develop new relationships with potential clients. They will be responsible for engaging with key customers by building and preserving trusting...

  • Key Account Manager

    2 days ago


    Johannesburg, South Africa JeloCorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a seasoned and strategic Channel Key Account Manager with specialized expertise in Business wifi, IP Networking and CCTV. If you are a results-driven professional with proven success in channel partner management, please do apply to spearhead the business...

  • Key Account Manager

    2 days ago


    Johannesburg, South Africa JeloCorp Full time

    Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a seasoned and strategic Channel Key Account Manager with specialized expertise in Business wifi, IP Networking and CCTV. If you are a results-driven professional with proven success in channel partner management, please do apply to spearhead the business...