Key Account Manager

2 weeks ago

Johannesburg, South Africa Cipla Full time

**Division**:
OPERATIONS (COMMERCIAL)

**Department**:
SALES: KEY ACCOUNTS

**Employment Type**:
Permanent

**Job Purpose**:
Interface and responsible for management of sales and relationships with key customers & major accounts and planning and implementing sales to cultivate existing relationships and identify opportunities with respect to major accounts.

**Accountabilities-1**:
**Drive and implement Cipla Medpro Key Accounts Strategy and Policy to meet the revenue and profit plans of the company**:

- Identify and facilitate local sales opportunities within the respective region with the Sales Managers
- Collaborate to establish and recommend the most realistic sales goals for the company
- Provide active input into new business development strategies and how opportunities will impact sales for Cipla Medpro within the specific regions
- Construct detailed customer business plans aligning with marketing, distribution, and logistic capabilities
- Translate company priorities into sales priorities, identifying implications of pricing strategies, marketing strategies, etc. on both individual customers and overall customer base

**Accountabilities-2**:
**Manage each key account to achieve business objectives**:

- Segment accounts by potential and propensity and maintain accurate customer records and complete administration in a timely manner
- Monitor and critically review implementation of tactical plans against key performance indicators/critical success factors and to take corrective action with relevant sales managers
- Develop/propose commercial strategies within area (e.g. Corporates) to optimise sales growth and profitability
- Review sales results to determine problem areas and recommend actions versus planned result analysis
- Plan and initiate changes to the use of existing resources and forecast changing requirements for resources in the medium and long term, initiating and recommending the necessary changes
- Liaise with customers on their specific requirements and adjust account plans accordingly and ensure related SLA's are in place, adhered to and refined
- Advise and guide key customers on the benefits and advantages relating to Cipla products and negotiate mutually beneficial pricing agreements with the customers

**Accountabilities-2 continued**:

- Conduct field visits with decision making customers and advise them on current scripting data and account goals for the future
- Conduct Business reviews on customer for compliance to governance and business procedures
- Develop in-depth analysis on market and competitors, evaluate trends & positioning of assigned products, and methods of field-testing promotional programs to determine customer acceptance
- Sales financial management to maintain checks on costs
- Review and provide suggestions to feedback the relating customer complaints on assigned products
- Collect data relating to target Doctors and customers and marketing activities to achieve goal of assigned product
- Reports on monthly/quarterly variances

**Accountabilities 3 and 4**:
**Develops and manage stakeholder relationships to leverage Sales expertise and alignment with Global Sales**:

- Liaise and interact with Sales authorities both inside and outside South Africa
- Coordinate adherence to customer and stakeholder policy and procedure
- Engage internal customers and stakeholders on service/delivery needs

**Coach and mentor individuals to facilitate knowledge and skills transfer within the team**:

- Follow HR procedures
- Provide advice and support
- Compliance to Performance Contract
- Accountable for IDP

**Accountabilities-5**:
**Responsible for cross-functional key accounts alignment to share insights and ensure regional needs are appropriated, considered and represented in strategies and plans**:

- Align key stakeholders - marketing and medical colleagues, region and country management, functional group colleagues, and Therapeutic Area(s) counterparts in the Marketing and Regulatory Units - in business objectives and strategies
- Attend and present at quarterly meetings with the marketing department to reflect market feedback and discuss product business strategies and product knowledge
- Responsible for ensuring opportunities for cross selling and up selling of products between the various therapeutic categories
- Drive an internal matrix organization in order to capitalize on valuable market intelligence gathered by the sales strategy and relationships with key partners
- Determine how the function can service the business optimally and represent in performance indicators and scorecards
- Promote and implement plans to promote therapeutic focus as opposed to product centricity both internally as well as with customers
- Work in partnership with marketing, sales and medical to provide a value added service and proposition to key accounts
- Measure stakeholder satisfaction and performance and means to improve performance

**Education Qualification**:
Business degree

  • Key Account Manager

    2 weeks ago

    Johannesburg, South Africa SMD Technologies Full time

    **Key Account Manager Duties and Responsibilities** - Developing a solid and trusting relationship between major key clients and company - Resolving key client issues and complaints - Developing a complete understanding of key account needs - Anticipating key account changes and improvements - Managing communications between key clients and internal teams -...

  • Key Account Manager

    3 days ago

    Johannesburg, South Africa Elite Search and Selection Full time

    Gauteng, JHB - Northern Suburbs - R 30000 - R 50000 Monthly Basic Plus Commission- Location: Johannesburg Role: ISP / ICT- Key Account Manager Company: Large well established and very successful ISP offering hybrid work opportunity. - Key Account Manager: Are you passionate about the delivery of service excellence and possess brilliant problem resolution...

  • Key Account Manager

    2 days ago

    Johannesburg, South Africa Elite Search Full time

    Key Account Manager: Are you passionate about the delivery of service excellence and possess brilliant problem resolution skills? Do you love the energy and excitement of the ISP / ICT space? A large, super successful ISP is looking for a Key Account Manager to join their enterprise team.

  • Key Account Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa Initiate International Full time

    A leading B2B solution provider for casino operators has an awesome new career opportunity for a Key Account Manager to join their growing team in Johannesburg. You will be responsible for successfully developing, maintaining, and expanding all key account management activities. If you have experience in the betting and gaming industry and 3+ years of...

  • Key Accounts Manager

    2 days ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 69041 **Job Type** - Permanent **Job Title** - Key Accounts Manager **Computer Skills** - Microsoft,EVS **Industry** - Recruitment - Staffing **City** - Johannesburg **Province** - Gauteng - Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition - Acquire a thorough understanding of key...

  • Key Accounts Manager

    22 hours ago

    Johannesburg, South Africa Featherway Recruiting Full time

    Key Account Manager JHB MAIN PURPOSE OF THE ROLE In line with the companies purpose; to be a catalyst for Growth: Grow our customers, grow our communities, grow our continent and ultimately grow our people! The Key Accounts Manager role encompasses this purpose in its entirety. As an Office Key Account Manager your are responsible for managing a portfolio...

  • Key Account Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa LKM Human Capital Solutions (Pty) LTD Full time

    Purpose of this position:The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements.The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Account Manager

    Found in: Whatjobs ZA C2 - 6 days ago

    Johannesburg, South Africa LKM Humn Capital Solutions Full time

    Purpose of this position: The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements. The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Account Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Johannesburg, South Africa LKM Humn Capital Solutions Full time

    Purpose of this position:The key account manager will handle the company's relationships with its most critical clients. They will be accountable for acquiring and sustaining long-term important customers by understanding their requirements.The role entails serving as the primary point of contact for clients, anticipating their needs and promoting our...

  • Key Accounts Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa EMPIRE RECRUITMENT Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele.Key Responsibilities:Cultivate and maintain strong relationships with key clients, ensuring their needs are met and...

  • Key Accounts Manager

    Found in: Whatjobs ZA C2 - 6 days ago

    Johannesburg, South Africa Empire Recruitment Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele. Key Responsibilities: Cultivate and maintain strong relationships with key clients, ensuring their needs are met...

  • Key Accounts Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Johannesburg, South Africa Empire Recruitment Full time

    Are you a talented individual with a passion for building and nurturing client relationships? Our manufacturing client is seeking a skilled Key Accounts Professional to join their team and take charge of maintaining and growing valued clientele.Key Responsibilities:Cultivate and maintain strong relationships with key clients, ensuring their needs are met and...

  • Key Account Manager

    22 hours ago

    Johannesburg, South Africa Featherway Recruiting Full time

    Out Bound Key Accounts Agent Reports to Head of Growth Location - JHB / PTA Start date: ASAP Remuneration: R20 000 - R25 000pm - Petrol Card - Incentives (KRA) - Commission Minimum requirements of the role: - Afrikaans speaking (not negotiable) - Ages: No older than 40 - 3-5 years Key account experience **Job Description**: - Travel across Limpopo to...

  • Key Accounts Manager

    22 hours ago

    Johannesburg, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is looking for a Key Accounts Manager to join their team. **Responsibilities**: - Achieve Budget requirements. - Develop call schedules. - Plan sales calls to ensure a value-added approach. - Plan on building market share across all categories. - Demonstrate products to clients. - Build client relationships and ensure service effectiveness. -...

  • Key Account Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa Salt Employee Benefits Full time

    The incumbent will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed and develop new relationships with potential clients. They will be responsible for engaging with key customers by building and preserving trusting...

  • Key Account Manager

    6 days ago

    Johannesburg, South Africa Worldwide Positions Full time

    -Remuneration: to be discussed Benefits: Medical aid, pension fund Location: Johannesburg Remote work: Not Applicable Education level: Matric Job level: Mid Type: Permanent Reference: Pack KAM/NBD JHB Company: Worldwide Positions **Job description**: Key Account Management and new business development - packaging for the FMCG sector. Able to open...

  • Key Account Manager

    22 hours ago

    Johannesburg, South Africa Worldwide Positions Full time

    -Remuneration: to be discussed Benefits: Medical aid, pension fund Location: Johannesburg Remote work: Not Applicable Education level: Matric Job level: Mid Own transport required: Yes Type: Permanent Reference: Pack KAM/NBD JHB Company: Worldwide Positions **Job description**: External Sales and Key Account Management, including new business...

  • Key Accounts Manager

    6 days ago

    Johannesburg, South Africa Pollock and Associates Full time

    Key Accounts Manager Bank/Fin Services/Insurance Johannesburg North, Johannesburg - Gauteng - South Africa The Manager: Key Account is the interface between the client, sales channel and the company. Responsible and accountable for developing and maintaining long-lasting trust relationships with a portfolio of strategic clients through the identification...

  • Key Accounts Manager

    22 hours ago

    Johannesburg, South Africa SciStaff Full time

    *Relevant degree in Food Technology or equivalent and 5+ years’ experience in sales or food science in FMCG. Valid driver’s license. *_ - Location: - Johannesburg - Description: - A leading food ingredient manufacturer is seeking a Key Accounts Manager to join their team. The duties will include, but are not limited to, achieving budget requirements,...

  • Key Account Manager

    Found in: Talent ZA C2 - 2 weeks ago

    Johannesburg, South Africa FPG Consultancy (Pty) Ltd Full time

    Develop and maintain high level relationships withinthe various Mobile Operators (C, D and E levels) toexpand DFA market share and making DFA thepreferred partner with key clients for future business.• Gather customer intelligence information specific tothe mobile operator industry to understand customerbetter to lead customer needs conversations.•...