Head

4 weeks ago


Centurion, South Africa AVBOB Full time

We are looking for an individual with excellent communication skills and figure orientated to join our premium administration team as head. You will be responsible for supervising a team and managing all the department's activities.
- Sorting of daily correspondence
- Reconciliation of the Ledger Account.
- Draft, maintain and monitors the monthly ICT schedules for ACB and DEBI CHECK output Files.
- Check and monitor the various total of the Q-link DEBI CHECK and ACB files
- Monitor the daily discrepancy reports from Q-link DEBI CHECK and Follow up on any irregularities.
- Controlling the exchange of files between Q-link and our Production system.
- Attend meeting with Q-link and outside institutions
- Maintain and process the monthly Q-Mop files.
- Attend to the transactions on the 1st Provisional Lapse Run Report.
- Report of DEBI CHECK and Debit Order policies cash Payments.
- Attend the report of not in force policies with balances.
- Attend to the FO spot check key functions.
- Ensure that all system are up and running on a daily basis
- Maintain effective personnel administration and render training and support
- Assist with the Performance Appraisal of Subordinates.
- Compile monthly stats report of the post/ correspondence
- Attend to all queries written and telephonic forms Life office and individual policy holders, complaints department, Ombudsman, Hello Peter Face Book.
- Identify and address system errors and improvements
- Create a facility number on the system and notify all the relevant parties once approved.
- Regular meetings must be held with subordinate and Minutes should also be taken

Grade 12
- Tertiary qualification will be added advantage
- 3 - 4 years experience in long term insurance
- 3 years experience in administration
- 1 - 2 years in supervisory role



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