Head of Business Operations
6 months ago
Head of Business Operations Bank/Fin Services/Insurance
Centurion - Gauteng - South Africa
We seek a dynamic and experienced Head of Business Operations to join our clients team and drive excellence in debt collections, customer support, loan administration, and commercial credit functions. It plays a critical role in maintaining loan book quality and managing the overall risk exposure, driving business growth through innovation, efficiency improvements and improving customer experience. Play a pivotal role in shaping the future of business operations.
Key Responsibilities:
As the Head of Business Operations, you will be responsible for:
- Leading and mentoring a team of professionals specialising in assessing and evaluating credit risks associated with commercial loans.
- Implementing and executing strategic priorities and operational tactics for credit verifications, debt collections, asset recovery, accounts management, and customer administrative support.
- Assisting the Managing Executive of Lending Operations in strategic planning, process improvements, and business reporting.
- Maintaining loan book quality and managing overall risk exposure.
- Driving business growth through innovation, efficiency improvements, and enhancing customer experience.
Qualifications:
- Bachelors Degree or equivalent in Business Management, Administration, Finance, Legal, or a relevant field.
- Honors or MBA will be an advantage.
**Experience**:
- 6 to 8 years of experience in senior leadership positions overseeing banking or financial services business operations.
- 3 to 5 years of experience in banking operations, risk management, compliance, and regulatory frameworks at senior management level.
- Experience in managing service provider agreements or outsourcing services.
- Exposure to and understanding legal agreements and processes, particularly in commercial law and debt recovery.
Knowledge and Skills:
- Robust financial modelling and project management skills.
- In-depth knowledge of compliance, governance, and business strategy.
- Ability to interact and engage at the Executive and Board levels.
- Excellent understanding of commercial business requirements and exposure to structuring commercial loans.
- Proficiency in revenue management, including managing costs throughout the debt collections value chain.
- Experience in process improvement methodologies, such as Lean or Six Sigma, is preferred.
- Proficiency in risk assessment, technological acumen, financial analysis, and staying updated with best practices.
- Expertise in corporate credit, collection agencies, legal and compliance procedures, credit risk, and account management.
- Thorough understanding of the entire credit lifecycle and the financial services industry from a business perspective.
- Ability to make informed decisions in uncertain situations.
- Proficiency in Microsoft Office Suite, with advanced Excel skills.
Proven leadership, people management, and change management skills.
-
Head: Restructuring
6 months ago
Centurion, South Africa Six Sense Full timeGauteng, Centurion - Annually Cost To Company (Market related) A well-established business is seeking to appoint a Head: Restructuring & Business Optimisation **Qualifications & Experience**: - A Postgraduate tertiary qualification in Business Management (Ideal - MBA) - Experience in a revenue-generating role in financial services - 10 years - Operational...
-
Head of Marketing
6 months ago
Centurion, South Africa A-Z Business Professionals Full timeThe Head of Marketing will be responsible for developing and executing the company’s marketing strategy and plan to increase brand awareness and reach, create campaigns and content that drive audience resonance, drive customer acquisition through leads, drive innovation within the business, and work closely with the operational teams to ensure alignment of...
-
Junior Human Capital Business Partner
6 months ago
Centurion, South Africa Group Operations Full time**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...
-
Head of Marketing
6 months ago
Centurion, South Africa Career Minded Full time**Job Overview**: **Date Posted**: Posted 4 hours ago- **Location**: Centurion, Gauteng- **Job Title**: Head of Marketing- **Salary**: R70,000 - R90,000- **Education Level**: Bachelors Degree- **Job Level**: Management- **Minimum Experience**: 10 - 15 Years**Head of Marketing position available in Centurion.**: My client (based in Centurion) operates in a...
-
Head of Business Analysis
7 months ago
Centurion, South Africa Boxfusion Full time**Overview**: As the Head of Business Analysis, you will play a pivotal role in driving strategic initiatives through effective business analysis, ensuring alignment between business objectives and technology solutions. You will lead a team of skilled business analysts, fostering a culture of collaboration and innovation to deliver high-impact results. This...
-
Head, Im Operations, Cc
8 months ago
Centurion, South Africa Exxaro Recruitment Full time**Job Advert Summary**: **PURPOSE**: - To take accountability of the relationship between The ConneXXion business functions and Information Management (IM). - Ensure that IM service offering is aligned to The ConneXXion business functions’ strategic needs. - Fulfil a significant role in ensuring alignment between business and IM through understanding...
-
Regional Head: Commercial Banking and
2 months ago
Centurion, South Africa Six Sense Full timeA well-established business is seeking to appoint a Regional Head: Commercial Banking and Transformation (Central Region - Head Office) To manage the Commercial Banking and Transformation Regions and provide leadership to ensure that key strategic objectives are met. **Minimum Education and Experience**: - 4 Year Degree in Commerce, Business Management, or...
-
Head of Marketing
6 months ago
Centurion, South Africa Metamorphosis Intergated Solutions Full timePurpose of the job: Developing, implementing & executing strategic marketing plans for an entire organization to ensure brand and business scale. **Critical experience**: - Passionate marketing mind that is looking to scale a challenger brand. - People-person with excellent communication skills. - Understanding of traditional & emerging marketing...
-
Head of Marketing
7 months ago
Centurion, South Africa A-Z Business Professionals Full timeKEY RESPONSIBILITIES: 1. Strategic Planning: • Develop and implement comprehensive marketing strategies, plans and campaigns to achieve business goals and drive aggressive business growth and scale. • Staying abreast of current market condition, competitors and segments to identify opportunities and understand customer needs and preferences. • Attend...
-
Deputy Head
3 months ago
Centurion, South Africa Curro Holdings Ltd Full time**At Curro,** **we care.**: **Deputy Head**: **Curro Thatchfield** **Vacancy Reference: 21886**: Lead with passion and purpose at Curro. We're looking for dedicated school leaders to uphold our standards of quality education. Make a difference by joining Curro today. **What are we looking for?** We are looking for someone with the following experience,...
-
Head of Finance
4 weeks ago
Centurion, South Africa Network Recruitment Full timeMain Areas of Responsibility:Lead the finance team, managing financial operations, accounting, and internal controls.Develop and refine financial models, ensuring that capital allocation yields favorable returns.Prepare business cases and investment proposals for new ventures.Design pricing strategies to enhance profitability.Conduct thorough financial due...
-
Cloud Platform Engineering Lead
6 months ago
Centurion, South Africa Group IT Operations Full time**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** **Requirements**: -...
-
Sales Executive: Access
3 weeks ago
Centurion, South Africa G4S Business Unit:US Youth Services Full timeRemuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice. Job Introduction: G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Sales Executive for Access & Beyond based at our Head Office in Centurion, Gauteng,...
-
Head: Finance Insurance
4 weeks ago
Centurion, South Africa Six Sense Full timeA well-established business is seeking to appoint a Head: Finance Insurance. To provide IFRS technical accounting advisory, managerial and operational expertise in order to provide relevant and reliable information for business decision making through the design, implementation and maintenance of effective financial processes, procedures and policies. The...
-
Head: Customer Experience
6 months ago
Centurion, South Africa Six Sense Full timeGauteng, Centurion - Annually Cost To Company (Market related) A well-established financial services business is seeking to appoint a Head: Customer Experience The Head: Customer Experience will oversee the delivery of customer experience services that will ensure that internal and external customers have a positive and seamless experience throughout...
-
Head: Restructuring
6 months ago
Centurion, South Africa Land Bank Careers Full time**Job Advert Summary**: To ensure business stabilisation post organisational restructures. To drive transformational change while managing the transition from the current to future state. To optimise business process, policies and standard operating procedures; embedding the target operating model for optimum strategic alignment. **Key Performance...
-
Head: Legal Client Agreements
4 months ago
Centurion, South Africa Land Bank Careers Full time**Job Advert Summary**: Manages and implements the legal risk capabilities across the Land Bank, creates frameworks and plans to support legal capability. To create and manage the corporate and commercial legal capability that is recognised as a valuable and strategic partner to support the business of the Bank To effectively support the Land Bank Corporate...
-
Junior Penetration Tester
6 months ago
Centurion, South Africa Group Operations Full time**Introduction** **Role Purpose** **Requirements**: - Matric is required. - 1 year experience in similar role. - At least one year of practical experience in penetration testing. - An understanding of OWASP, PTES and other penetration testing methodologies - Knowledge of how modern web apps are designed, developed, and deployed across different platforms....
-
Ibmi System Administrator
6 months ago
Centurion, South Africa Group IT Operations Full time**Introduction** **Role Purpose** An IBMi Administrator will work closely with all other MMH BU’s, Group IT and with the IBMi team. This role will report to the Group IT IBMi Manager and will require specific skills in the IBMi environment. This is a L1 position within the Group IT IBMi Technical Team. **Requirements**: - Grade 12 or equivalent...
-
Head of Finance Operations
6 months ago
Centurion, South Africa The Recruitment Council Full timeStakeholder Management: - Build and maintain relationships with stakeholders (Product Houses; Channels; Finance; etc.). - Drive efforts to improve service to all stakeholders and fair treatment within the area of responsibility. - Manage the client’s commission month-end close-off procedures with stakeholders. - Create and maintain partnerships with...