Food & Beverage Operations Manager

3 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for its investment in employee wellness, the broader community & the environment. They are looking to recruit a Food & Beverage Manager who is an inspiring, empowering and results-orientated leader with a passion for service excellence whilst maintaining standards and meeting or exceeding financial goals.

**Key responsibilities will include**:
1. Translate the business strategic priorities into F&B divisional strategy, goals & objectives.
2. Managing the F&B footprint in its entirety which includes all restaurant outlets, beverage, room service and conferencing & events operations.
3. Leading the team to deliver outstanding guest and staff service experiences and performance.
4. Managing the F&B budget and achieving operational profitability by driving sales targets and managing costs.
5. Aligning the food and beverage menu offerings, promotions and events with the F&B strategy and customer goals
6. Setting and maintaining food and beverage service standards and processes.
7. Ensure all staff are trained and can offer world-class service to our guests.
8. Lead a large team of people, building teamwork and personal accountability and thereby promoting staff engagement retention and succession plans.
9. Managing staff processes such as personal presentation, recruitment, performance and conduct
10. Manage key supplier relationships aligned to the delivery of F&B divisional strategy

**Requirements**:

- Matric
- A relevant tertiary qualification from a recognized South African or International Educational Institution is required.
- Cape Wine Academy, WSET or Cocktail Bar courses (advantageous)
- Proven track record in executing operations across multiple restaurants, conferencing and events
- A minimum of 5 years experience in an F&B Manager role in a busy, high-demand, 4 and/or 5* operation /environment.
- Validated experience in a leadership role.
- Strong F&B operational background with experience (budgeting & expense control, workforce planning & rostering, trainee coordination & management, stock monitoring, IR, recruitment & selection, supplier management, daily administration, hygiene & pest control, restaurant management, etc) at senior level

**Competencies**:

- Excellent communication skills.
- Proactive, decisive, innovative, create support from others and is devoted to quality.
- Client-focused with market orientation.
- Solid financial & business acumen.
- Excellent knowledge of food and beverages including cocktails, wines, and spirits.
- Has strategic insight and is strong at planning and implementation.
- Own transport.
- Computer literate in MS O365 and Micros



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