Food and Beverage Manage
7 months ago
**Hospitality and Outdoor - New Vacancy
- F&B Manager**
**Luxury Boutique Hotel - Shaka’s Rock, Kwa-Zulu Natal**
**Requirements**:
- Proven F&B management experience. Minimum 8 Years in a 5 star Hotel environment
- Traceable references. (Written will suffice. Contact numbers to be supplied in addition.)
- Hospitality Degree or Diploma preferable
- Excellent English is a necessity - both spoken and written
**Description**
Financial Requirements
- Ensure profit centers run at stipulated COS levels
- Manage all beverage stock within the company
- Handle all beverage orders effectively and efficiently
- Review all food costs with the Head Chef and supply the GM with relevant information of shortfalls etc. as well as improvement plans, if required
- Manage F&B cost centers effectively according to our property budget - daily/monthly
- Present upcoming annual department budget forecasts
- Manage guest experience costs as well as new experience costings
- Manage all F&B inventory and Capex controls monthly
Operational Requirements
- Ensure our brand standards are always maintained
- Optimise our brand with weekly meetings with GM/HM
- Weekly and monthly feedbacks to our GM/HM
- Provide hygienic & thorough safety practices for staff & guests
- Guest review audits - monthly report to GM/HM
- Food & Beverage menu design - signature offerings
- Strong attention to detail
- Strong computer skills (MS Office, Excel, Micros, Opera Cloud)
F&B Marketing
- Produce annual F&B Guest Experiences Plan and associated budget
- Keep up to date with international guest experience trends
- Compile and execute innovative guest experiences
- Positive interaction with all guests is vital, establishing good rapport with return guests
- Identify customer needs and respond proactively to all their concerns
- Ensure the appropriate ambiance in all F&B areas is maintained at all times
Human Resources
- Ensure all F&B staff are trained and competent to perform their duties
- A STRONG HR background with sound disciplinary skills and a fair approach with staff
- Provide “On the job” training programs and skills development programs
- Maximise staff effectiveness to ensure a 100% guest satisfaction experience
- Weekly/Monthly reporting to GM/HM on staff performance
- Set up/manage Staff KPI's. Report monthly on staff performance to the GM/HM
- Lead the F&B team by attracting, recruiting, training and appraising talented personnel
**Package on offer**
- Live out
- Depending on Experience
- Company Benefits to be discussed in interview
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