Food and Beverage Team Leader

2 days ago

Durban, South Africa Hollywoodbets Full time
Job title : Food and Beverage Team Leader Job Location : KwaZulu-Natal, Durban Deadline : January 04, 2025 Quick Recommended Links
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With Hollywoodbets You Will:

  • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
  • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
  • Grow with our development plans and culture that allows you to further your career.

You Bring

  • 1 – 2 years’ experience in a supervisory role within the Hospitality/Food and Beverage industry.
  • 1 – 2 years’ experience in stock control.
  • Use of the GAAP system.
  • Computer literate (MS Word and MS Excel).

A Bonus To Have:

  • A Valid Driver’s License.

What You’ll Do For The Brand:

  • Ensuring internal food and beverage processes are followed.
  • Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas.
  • Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area. Ensure the cutlery a and crockery is clean and in good condition for use by customers.
  • Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
  • Ensuring that the food and beverage department is adequately staffed forthe shift.
  • Responsible for managing the food and beverage staff during the shift.
  • Ensuring internal food and beverage stock management processes are followed.
  • Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
  • Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
  • Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage
  • deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock. Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat      and tidy condition, stored in appropriate locations.
  • Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
  • Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house stock.
  • Ensuring that the GAAP/POS system is always up and running during operational hours.
  • Managing Food and Beverage resources during the shift.
  • Observing and evaluating staff and work procedures to ensure quality standards service.
  • Submitting stock requisitions to the Stock Controller to request front of house stock.
  • Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
  • Ensuring that all wastages and breakages during shift are disclosed and accounted for.
  • Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
  • Ensuring cash management processes are followed.
  • Ensuring shortages are addressed and recovered.
  • Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
  • Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
  • Ensuring superior Customer service and Customer experience.
  • Ensuring timeous submission of daily, weekly, monthly food and Beverage reports.
  • Conduct a meeting before the shift starts to direct the team and provide them with daily briefing.
  • Time management of Waitrons/Bartenders.
  • Working closely with Food & Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains Customer/punters.
  • Any other ad hoc duties that might be required.
  • Ensure time management system is updated per team member daily.
  • Make yourself available to assist at other branches, when required.
  • Ensure order numbers for any purchase is requested daily.

What You’ll Bring To The Team:

  • Ability to effectively manage a team to achieve organizational goals
  • Good communication and interpersonal skills
  • Ensure impressive planning, organizational, leading and controlling skills
  • Demonstrates a high level of integrity, punctuality, trustworthiness and reliability
  • Ability to take initiative, whilst adhering to company policies and procedures
  • Portray strong attention to detail, whilst maintaining efficiency

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