Concierge - Luxury Property - Kzn North Coast

3 weeks ago


Dolphin Coast, South Africa Hospitality Jobs Africa Full time

Greet and assist our exclusive clientele with professionalism and courtesy.

Anticipate and fulfill individual needs for a seamless and personalized experience.

Provide tailored assistance and recommendations based on personal preferences.

Efficiently handle specific requests, including coordinating exclusive arrangements.

Demonstrate exceptional phone skills for inquiries and reservations.

Collaborate with various departments to ensure a high level of personalized service.

Utilize advanced reservation systems and administrative tools proficiently.

Maintain an understated yet refined appearance to uphold the exclusive atmosphere.

Ensure private areas are consistently immaculate to preserve privacy.

Address and resolve concerns promptly and with sensitivity.

Collaborate with the team to find solutions that exceed individual expectations.

Fluent in written and spoken English with a high level of interpersonal skills.

Proficient in relevant hospitality industry software.

Outstanding phone etiquette and efficient handling of inquiries.

Well-groomed and neatly dressed to maintain high standards.

Dedication to providing exceptional service with a keen understanding of individual preferences.

Between 3 - 5 Years



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