Business Supporter

2 months ago

East London, South Africa Aspen Pharma Group Full time

**Overview**
- Provision of business support on all aspects of the area’s work
- Coordination and execution of administrative functions within

the Quality area
**Responsibilities**

**Administrative support**
- Provide input into work activities and priorities for the unit
- Monitor adherence to schedules, organise and schedule

meetings, monitor quality area activities, and plan and make

travel arrangements
- Prepare, compile and release documentation to external

departments
- Coordinate project and office services
- Performs advanced administrative, operational, customer

support and computational tasks

Process compliance (CAPAs, change, controls, deviations)
- Administer CAPAs requests
- Coordinate the required tracking of change requests to SOPs

and processes, and assist in determining compliance with

control process
- Assist in analysing deviation trends
- Coordinate the required tracking of overdue CAPAs, CCs,
- deviations and internal audit reports and responses

**External audits management**
- Coordinate audits relating to document and information

management
- Coordinate and provide support during external and customer

and statutory external audits
- Management review, reporting and record keeping
- Assist in tracking and reporting on in country quality metrics
- Assist in the gathering and consolidating/ compiling information

required for reporting
- Consolidate documents
- Maintain and update records and systems as required
- Retrieve documentation and records to facilitate query

Resolution
**Stakeholder relations**
- Communicate with internal stakeholders to achieve work

objectives, maintain relationships and to assist and convey

information

Schedule meetings with local suppliers
- Consolidate documents
- Maintain and update records and systems as required
- Retrieve documentation and records to facilitate query resolution

Stakeholder relations
- Communicate with internal stakeholders to achieve work objectives, maintain relationships and to assist and convey information

**Requirements**:
**Background/experience**
- 3 to 6 years of relevant experience

Grade 12 Certificate

Specific job skills
- Broad working knowledge of concepts, terminology and

specialised admin requirements to support Quality area
**Competencies**
- Information Gathering
- Following Procedures
- Planning and Organising
- Meeting Deadlines

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