Front Desk Receptionist

2 weeks ago


Durban, South Africa Seasoned Recruitment Full time

Key Responsibilities:

- Manage the hotel's front desk operations, including check-in and check-out procedures
- Welcome all guests to the hotel.
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Provide information about the hotel and local area to guests
- Handle reservations, billing, and other hotel administrative tasks
- Ensure that the front desk area is well-maintained and always organized

**Requirements**:

- Proven experience as a receptionist in a 4 or 5 star hotel environment
- Excellent administration skills, including proficiency in Opera (preferably Opera Cloud), GAAP and Microsoft Office
- Well-presented and polite with strong communication and interpersonal skills
- Excellent customer service skills, with the ability to handle customer inquiries and resolve issues effectively
- Ability to multitask and to work in a fast-paced and dynamic environment

We offer a competitive salary and benefits package. If you are a friendly, motivated and organized individual with a passion for customer service, we would love to hear from you.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Shaka’s Rock, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)



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