4 Months Contract Receptionist – Umhlanga Cabanas

4 weeks ago


Durban, KwaZulu-Natal, South Africa Beekman Group Full time
Beekman Group's job vacancy, Career and Recruitment

Job title : 4 Months Contract Receptionist – Umhlanga Cabanas jobs in KwaZulu-Natal

Job Location : KwaZulu-Natal,

Deadline : May 15, 2024

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Key Performance Areas:

Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure. Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures.
Duties range from telephone, office administration, reservations, guest related queries, stock/asset control, data capturing and handling of money. Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction. Facilitating excellent communication with guests, other departments as well as colleagues. General problem-solving tasks. Assist/relief Housekeeper.

Requirements:

Matric
2 years' experience in a similar position
Computer literacy skills including Excel & Word
Working experience of Property Management systems
Excellent guest relation skills and the ability to resolve complaints & problems.
Own transport
Valid code B driver's license will be an advantage.

Person Requirements:
Ability to work under pressure
Good interpersonal & communication skills
Patience
Prepared to work on weekends; public holidays, late evenings, and call outs.

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