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Internal Sales Administrator
3 days ago
**Responsibilities**
- Sales Documentation Management:
- Assist Field Agents and CX with acquiring all paperwork pertaining to sales.
- Order Processing:
- Customer communication:
- Work along with the sales staff to efficiently handle consumer complaints and transmit feedback.
- Extract intelligent dashboards and reports that provide important information about key performance metrics.
- Examine sales data to find patterns, chances, and areas that need work.
- Ensure that Field Sales Agents the Customer Relationship Management (CRM) system is kept up to date and correct with regular updates from Field Sales Agents.
- Assist the sales team in making efficient use of the CRM for relationship management and customer interaction.
- Based on availability and geographic factors, effectively plan and schedule appointments/activations/presentations for Field Sales Agents.
- Inventory management: Work together with the appropriate departments to guarantee that items and marketing materials are kept at the ideal stock levels.
- Keep an eye on stock levels, notify any inconsistencies, and take quick action to fill shortfalls.
- Assist with the logistics of exhibits, community engagements, and sales events.
- Assist with administrative tasks to be done by the deadline required
- Enter and preserve sales activity, customer, and lead generation data accurately.
- Work with compliance department to quickly resolve issues with documents to be sent out to customers if the need be.
- Work with CX to increase conversion ratio.
- Administrative Support:
**Requirements**:
- Three years minimum of experience in a function like sales administration.
- Excellent at utilising CRM software.
- Outstanding multitasking and organising skills.
- Strong interpersonal and communication abilities.
- Accurate and really focused on the details.
It is advantageous to be familiar with the solar industry and to have own reliable transport
**Salary**: R10 000,00 - R15 000,00 per month
**Experience**:
- internal sales: 2 years (preferred)
- administration: 4 years (preferred)
- solar industry: 1 year (preferred)
License/Certification:
- driver's license and vehicle (preferred)
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