Internal Sales Administrator

1 week ago


Rosebank, Western Cape, South Africa Master Human Resources Full time

Responsibilities

  • Sales Documentation Management:
  • Assist Field Agents and CX with acquiring all paperwork pertaining to sales.
  • Order Processing:
  • Customer communication:
  • Work along with the sales staff to efficiently handle consumer complaints and transmit feedback.
  • Extract intelligent dashboards and reports that provide important information about key performance metrics.
  • Examine sales data to find patterns, chances, and areas that need work.
  • Ensure that Field Sales Agents the Customer Relationship Management (CRM) system is kept up to date and correct with regular updates from Field Sales Agents.
  • Assist the sales team in making efficient use of the CRM for relationship management and customer interaction.
  • Based on availability and geographic factors, effectively plan and schedule appointments/activations/presentations for Field Sales Agents.
  • Inventory management: Work together with the appropriate departments to guarantee that items and marketing materials are kept at the ideal stock levels.
  • Keep an eye on stock levels, notify any inconsistencies, and take quick action to fill shortfalls.
  • Assist with the logistics of exhibits, community engagements, and sales events.
  • Assist with administrative tasks to be done by the deadline required
  • Enter and preserve sales activity, customer, and lead generation data accurately.
  • Work with compliance department to quickly resolve issues with documents to be sent out to customers if the need be.
  • Work with CX to increase conversion ratio.
  • Administrative Support:

Requirements:

  • Three years minimum of experience in a function like sales administration.
  • Excellent at utilising CRM software.
  • Outstanding multitasking and organising skills.
  • Strong interpersonal and communication abilities.
  • Accurate and really focused on the details.
It is advantageous to be familiar with the solar industry and to have own reliable transport

Salary:
R10 000,00 - R15 000,00 per month

Experience:

- internal sales: 2 years (preferred)

- administration: 4 years (preferred)

- solar industry: 1 year (preferred)

License/Certification:
- driver's license and vehicle (preferred)

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