IT Service Desk Graduates

Are you ready to Kick start a career in IT?We have an exciting opportunity available as an IT Service Desk Agent.We are seeking deadline driven, goal orientated and motivated individuals to join our growing team who are dedicated to providing a euphoric customer experience.Your duties will include attending to all requests and resolving queries. You will...

Fivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa. We are seeking a motivated and enthusiastic Graduate Trainee Trader with a keen interest in foreign exchange,...

Fivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa.We are seeking a motivated and enthusiastic Graduate Trainee Trader with a keen interest in foreign exchange,...

Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.Qualifications Required:Grade 12 A+ N+ or HigherPreferred Qualifications:ITIL v3 or ITIL 4 and QAExperience required: 12 Years' experience in an IT service desk environment 12 Years'...

**About Us**: Mirus IT is seeking a dynamic individual to join our team as Service Desk Team Leader based at our site in Cape Town. We pride ourselves on providing top-notch IT support to our clients and are looking for a talented individual to contribute to the success of our service delivery team. **Position Overview**: To manage the service to all 24/7...

Join South Africa’s leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

Join South Africa's leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

Calling all recent Bachelor grads linked to Economics, Investments and Finance. A blue-chip asset management company is looking for exceptional graduates. This is a permanent role. We are looking for graduates with no work experience or mínimal work experience. Under 2 years. You must be a recent grad with a Bachelor degree in above or related. A minimum...

Calling all recent Bachelor grads linked to Economics, Investments and Finance.A blue-chip asset management company is looking for exceptional graduates.This is a permanent role. We are looking for graduates with no work experience or mínimal work experience. Under 2 years.You must be a recent grad with a Bachelor degree in above or related.A minimum...

To ensure the smooth and efficient operation of the Front Desk and co-ordinate with various other departments in order to ensure personalised, prompt and flawless service to all guests. The position will also act as a ‘One Point Contact’ for all in-house guests, in case of guest requests, complaints or any other feedback. - Vast hotel front desk and...

**SERVICE DESK ANALYST** **Cape Town** **MINIMUM REQUIREMENT** 3 years minimum experience gained with in a Call Centre environment as a Service Desk Analyst Communication Skills Attention to detail. Interpersonal relationships Initiatives and self-motivation Coaching and mentoring **DUTIES**: Customer Service Call Alignment Ticket Status...

At Mirus IT, an Advania UK company, we are looking to expand our Out of Hours team with a Service Desk Team Leader to support and manage a team of engineers, as well as providing 2nd line support where required. In this out of hours role, your shift pattern will be Monday - Friday 7pm - 3:30am (South African time) to support our night shift engineers. We...

Our client is looking for a Service Desk Manager, To create a leadership position to manage the company’s Service Desk operations. **Responsibilities**: - Implementing and managing change - Developing, implementing, and reviewing core responsibilities and tasks - Improving performance by raising efficiency and improving available tools to enable this. -...

Service Desk Agent required for a client site in Cape Town. Requirements is as follows - Grade 12 Diploma in IT MCSA/MCSE Certified Microsoft Office 0365 2 years IT relevant experience in IT service desk, remote desktop and onsite support. Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be...

**About our client**: Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of...

**About our client**: Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States. Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of...

**Job Duties/Responsibilities will include**: Management of the Service Desk Teams and deliverables Management of Customer expectations Achievement of Service Desk metrics Reporting and presenting Service Desk metrics Management of capacity requirements Management of training requirements Management of documentation Performance reviews Ad hoc duties...

AVI LIMITED is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home...

**Responsibilities**: - Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users regarding IT issues, ensuring that urgent problems are addressed promptly. - Escalation Management: Identify and escalate complex issues to second and third-line support teams, providing detailed information to facilitate swift resolution. -...

Service Desk Agent required for a client site in Cape Town.Requirements is as follows Grade 12Diploma in ITMCSA/MCSE CertifiedMicrosoft Office 03652 years IT relevant experience in IT service desk, remote desktop and onsite support.Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be achieved in...