Manager, Transport Solutions

1 week ago


Kempton Park, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Manager, Transport Solutions - Service & Development
Time Type: Full Time

MAIN PURPOSE OF THE ROLE
The primary purpose of this role is to onboard, manage and develop transporters (services) within the DSV Solutions Freight Management division. At both a tactical and operational level this role will work closely with other DSV role players, and across DSV business units including Air & Sea, Road, Road Logistics, external service providers and shared resources such as IT, Finance.
At a management level, the role is structured within the DSV ZA Solutions origination will be accountable for the performance, cost and development of carriers for all FMS Solutions clients.

Tertiary Qualification(s)
Matric

Logistics or Supply Chain Management degree, or 4-year equivalent advanced diploma (BTECH, BCom, HCom)

Additional Computer Skills

Knowledge, experience on warehouse and transport management systems.
- Knowledge and understanding of key performance indictor-based performance management systems

Job-related Requirements

Experience
- 5 years or more relevant experience:

- transport service provider contract, service, and performance management.
- client facing performance reporting regarding transport related services.
- Financial (Cost) management of service providers.
- 3 years or more relevant experience:

- Warehousing operations & systems.
- Transport operations & systems.

**Skills**:
Analyze and understand operational and cost-based data.
- Ability to relate and navigate service, cost and financial related conversations service providers.
- Proven solutions orientated view and approach in commercial and operational environments.
- Ability to translate data and operational leanings into operational practice, including implementation and aftercare.
- Ability to manage internal and external service providers, firm, fair and based on a contractual approach preferred.
- Proven ability to develop and work with service providers and people from other teams / divisions.
- Effective performance evaluation skills, including addressing good and poor performance of service providers.
- Critical but constructive approach to the improvement of the transport buying processes and commercials elements.
- Spend analysis; look at quality of suppliers; understand cost streamlining driving value.

Strategic sourcing - specific steps - including current spend, correct suppliers, costs, identify right suppliers, negotiation, and implementation
- Leading negotiations with suppliers and consistently acquiring the most advantageous terms
- Identifying opportunities to increase efficiencies and processes and support change management initiatives including BBBEE
- Preparing, and maintenance of contract agreements
- Commercially astute.

ADDED ADVANTAGES FOR THIS ROLE

Experience in exports, imports logistics sector - especially compliance and regulations. - Legal and/or commercial background and/or experience. - 4PL supply chain solution experience. - Logistics experience in retail, FMCG, eCommerce - Retail experience in market segments such as footwear, apparel, beauty/cosmetics, FMCG, electronics.

Duties and Responsibilities:
In the context of carriers, and within the Solutions for and on behalf of DSV Solution Clients
- At an end-to-end level - Implementation facilitation and ownership of the new carrier onboarding process.
- Setup and ownership of carrier-based performance measurements, including tools & methodologies.
- Ownership of DSV aligned continuous improvement programs driving value, efficiencies, and effectiveness.
- Driving and implementation of carrier product development (in line with DSV strategy and objectives).
- Change management within the carrier sector. Controlled change.
- Management of carrier performance, alignment with continuous improvement and development programs.
- Representation of DSV and its carriers in client facing discussions regarding
- Performance review of carriers
- Commercials - Financials
- Client requirement analysis
- Development roadmap (Environmental sustainability, Value, Financial Growth, Cost savings)

This role will work closely and will require relationships and frequent engagement with:

- Carriers at a strategic, tactical, and operational level.
- Internal partners at a tactical and operational level.
- IT service providers - integration, service configurations, rates, etc.

Due to the nature of this role, it will also serve as the single point of contact (SPOC) for:

- Carrier based Escalation management. (Internal & External)
- Supporting internal & external stakeholders in the onboarding process of new clients.
- Product and service development of carriers and on behalf of DSV and its clients.

Reporting and representation:

- Client facing reporting including but not limited to carrier performance, financials, development.
- Internal - carrier performance, and cost to serve based analysi


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