Engagement Manager
10 hours ago
**We're looking for**
An Engagement Manager who will actively establish, maintain, and strengthen internal and external relationships by drawing on their knowledge and experience, as well as provide innovative commercial insights for clients, adapt methods and practices to fit operational teams and cultural needs and challenges.
**Who are you?**
- You are someone who provides guidance, instruction, direction and leadership effectively
- You are someone who motivates your team and ensures that they reach all there set targets
- You get a kick out of solving problems, providing solutions and being recognised for excellence
- Excellent organisation skills
- You can interact well with clients
- Excellent project management skills
**What's the role?**
**You will be responsible for**:
- Understand and articulate the client/business partner's strategic direction
- Define the project(s) governance and controls
- Define and confirm the project scope with relevant stakeholders
- Conduct planning, give input into, and integrate project plans and monitor progress against plan
- Allocate and manage resources across projects
- Coordinate procurement requirements for the project(s)
- Manage the programme budget
- Report progress (with recommendations for Risk Management and issue Resolution)
- Coordinate change management to support successful execution of the project(s)
- Manage and resolve risks and issues
- Coordinate project integration points and interdependencies
- Approve (or reject) change requests per delegation of authority
- Recommend on project/programme launch readiness
- Manage Stakeholder engagement and communication including customers
- Validate deliverables (outputs) to quality standards and the project(s) “outcome” with relevant stakeholders
- Oversee project reviews after each launch, and feedback of lessons learned to relevant stakeholders
- Prepare Macro & Micro Planning
- Scheduling contractors and preparing schedules
- Vendor and Contractor Management
- Ensure that all meter installations are commissioned
- Project and Program Office Governance and Continual Improvement
- Facilitate the creation and maintenance of minimum key programme documentation
- Technical working knowledge
- Encourage and support skills development
**Boxes to tick**
- Matric
- Tertiary qualification advantageous - BCom/BSc/Any undergrad
- Project Management Qualification i.e., PMP, Prince 2, PMBOK: Not essential but an advantage
- 2-5 years Project Management experience
- Working knowledge of utility management/energy data/smart metering - interpret data such as:
- Profile graphs
- Meter totals
- Phasor diagrams
- Identify incorrect installations
- Metering hardware failure
- Incorrectly captured data such as CT ratios and multiplication factors
- Proficient in Microsoft Office Suite:
- Intermediate Word and PowerPoint skills required
- Strong Excel skills required
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