Key Account Manager: Ict

4 weeks ago


Roodepoort, South Africa GBS Full time

Do you excel at fostering business growth and providing customized solutions that surpass client expectations? If so, we have the ideal opportunity for you

Join our **telecommunications partner in Roodepoort** and transform your sales career We’re on the lookout for a results-focused **Key Account Manager** to become part of our vibrant sales team and take client relationships to new heights

**What You’ll Be Doing**:

- ** Client Relationship Management**: Build and maintain strong relationships with key clients, understanding their business needs and objectives. Ensure regular face-to-face and virtual meetings are conducted with clients.
- ** Account Strategy**: Develop and implement strategic account plans to achieve sales targets and enhance client satisfaction.
- ** Sales Growth**: Identify and pursue new business opportunities within existing accounts while maximizing revenue from current services and cross-sell opportunities.
- ** Collaboration**:Work closely with cross-functional teams to ensure alignment and deliver value to clients and optimal service delivery.
- ** Performance Monitoring**:Track account performance metrics, prepare regular reports, and provide insights to both clients and internal stakeholders.
- ** Negotiation**: Lead contract negotiations and ensure favorable terms while aligning with company objectives.
- ** Market Analyses**: Stay updated on industry trends, competitor activities, and market dynamics to inform account strategies.
- ** Target Achievement**: Achieve individual sales targets on new business, retention sales and ICT sales.
- ** Reporting**:Provide accurate forecasting on weekly and monthly sales pipelines and ad hoc reporting.
- ** Processes and Procedures**:Ensure all policies and procedures are adhered to and all relevant interactions are captured on the appropriate systems in the approved manner

**What We’re Looking For**:

- Matric (A Diploma or Degree is a bonus)
- Proven experience as a **Key Account Manager or similar role in the Telecommunications industry.**
- ** Minimum 2 years** experience in marketing mobile voice, data solutions, and ICT to businesses.
- A track record of smashing B2B sales targets.
- Stellar communication, presentation, and negotiation skills.
- Ability to analyze data and use it to drive decision-making.
- Proficient in CRM software and Microsoft Office Suite.


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