Desktop Support Technician

5 days ago

East London, South Africa Disruptive IT Full time

**Job description**

Providing support to a company's staff members to ensure the functionality of computers, software and network connections.

**Responsibilities**
- Troubleshoot technology issues.
- Install and maintain equipment and software.
- Ask questions to pinpoint the problem.
- Perform remote troubleshooting.
- Help new employees set up their workstations.
- Maintain and upgrade equipment as needed.
- Train new employees to use a company's software and apps.
- Work with existing vendors to evaluate new technology.
- Respond to ad hoc and urgent requests.
- Advise executives on the best technological solutions for an organization.
- Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency.
- Test network connections.

**Qualifications**
- A+
- N+
- Degree or Diploma in IT related field advantageous
- MCP/MCSE advantageous

**Experience**
- 1-3 Years’ Experience in IT Technician/Support position

**Term and Remuneration**
- Contract 3-6 Months
- R12000 - R19000pm

**Job Type**: Contract
Contract length: 3-6 months

**Salary**: R12,000.00 - R19,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a car?

**Experience**:

- Desktop Support: 3 years (required)

License/Certification:

- Drivers License (required)

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