Desktop Support Technician

1 week ago


East London, Eastern Cape, South Africa Disruptive IT Full time

Job description

Job Requirements

Job description
Primary Function

  • Respond and resolve support requests and service tickets
  • Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support onsite or via remoteaccess systems. Offering solutions that meet the needs of the client. Repairing hardware malfunctions, software issues, and networking problems. Maintaining good client relations. Tracking and managing work records. Compiling job reports. End-User ManagementHardware / SoftwareInstallation and configuration of computer hardware, software, systems, networks, printers, and scanners.
  • Monitoring and maintaining computer systems and networks
  • Responding timeously to service issues and requests. Providing technical support across the company (this may be in person or over the phone)
  • Be multiskilled in all relevant areas, in order to be utilised to backfill key resources and work on customers sites, ensuring service excellence & continuity.
General

  • Identify and understand business challenges of the Customer and the impact thereof on the device support

Where applicable:
liaise with external resources (3rd Party Management) to facilitate resolution of 3rd party Incidents


  • Where applicable: Attend to the VIP calls

QualificationsGrade 12 (NQF level 4) with the relevant certificationsA+ or N+ or CCNE or CiscoMicrosoft certification will be advantageousHardware Certification in Dell, HP or Lenovo will be advantageous

Experience2-3 years' experience in IT Desktop support

Job Types:
Full-time, Temporary

Contract length: 3 months

Salary:
Up to R13,500.00 per month

Ability to commute/relocate:

  • East London,

Eastern Cape:
Reliably commute or planning to relocate before starting work (required)
  • Desktop Technician

    1 week ago


    East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

    Job Description:To provide technical assistance and support to end-users in a desktop computing environment.Education & Experience:A degree in Information Technology or related field is a plus.3 - 5 years' experience with Technical IT environment.CompTIA A+, Familiarity with Mac OS and Linux is a plus.Proven experience in desktop support or a related...


  • East London, Eastern Cape, South Africa Ioco Full time

    We are currently seeking a skilled Tier 2 Desktop Support professional to join our IT support team on a 12-month contract basis. As a Tier 2 Desktop Support, you will play a critical role in providing technical assistance and support to end-users, ensuring the smooth operation of desktop systems and applications. If you have a strong background in desktop...


  • East London, Eastern Cape, South Africa Headspace Headhunting TA Headspace Global Full time

    Job Title: Desktop and Field Support EngineerJob Description:Join our team and play a key role in assisting Engineers with various tasks such as design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans, and providing top-notch customer support. You'll have the opportunity to troubleshoot...


  • East London, Eastern Cape, South Africa Headspace Headhunting TA Headspace Global Full time

    What You'll Do: Assisting Engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans and providing customer support.You should also be able to troubleshoot systems, identify problems, and write up reports.Required Skills and Qualifications:Experience: Three or...


  • East London, Eastern Cape, South Africa HEADSPACE HEADHUNTING TA HEADSPACE GLOBAL Full time

    Job Advertisement: Technical Customer Engineer (Information Technologies Sector)(IT Desktop Support)Location: East LondonSalary: R13,000.00 – R15,000.00Start Date: ASAPAre you a detail-oriented technical engineer with a passion for problem-solving? We're seeking a dedicated Technical Customer Engineer to join our team in East London. As a Technical...


  • East London, Eastern Cape, South Africa iOCO Full time

    JOBNUMBERiOCO02438 CONTRACT TYPEContract STATE/PROVINCEEastern Cape CONTRACT TYPE:OnSiteThe Role:Other:Your Expertise: Access Point and Barcode Scanner skills. Minimum of 2 years of experience in a Desktop support role. Experience with installation and configuration of Hardware and Software. Knowledge of Windows Operating Systems and Microsoft Office Suite....

  • It Support Technician

    2 weeks ago


    East London, Eastern Cape, South Africa Global Recruitment Sa Full time

    IT Support Technician – East LondonQualification & Experience Required: A+ & N+ or equivalent Must have valid driver's license Complete assigned tasks and keep system updated with progress. Hardware - install, setup, configure & troubleshoot faults. Software - install, setup, configure.Troubleshoot faults with provider. Networking, repair, configure &...

  • IT Support Technician

    2 weeks ago


    East London, Eastern Cape, South Africa Work Africa Full time

    IT SUPPORT TECHNICIAN / EAST LONDONRequirements:Matric/Grade 12 (non-negotiable)A+ and _N+ Certificate__- 2 years' experience in Mikrotik, Ubiquiti, Cambium_Effective planning skillsClear communication skillsGood administrative skillsGood time managementAble to work under pressureWell disciplinedMedically fitAdequate knowledge of RP protocolsAdequate...

  • IT Field Technician

    1 week ago


    East London, Eastern Cape, South Africa Motivity (PTY) Ltd Full time

    Network Infrastructure Services Last Mile Installation & Support Fixed LTE antennae & CPE Microwave FttH / FttB (Underground & Aerial) Wi-Fi Site surveys & RF planning Wi-Fi access point installations & support GSM Network Services GSM precinct & drive testing Cell extender & booster installations Connected Home / Office Installations & Support Router &...


  • East London, Eastern Cape, South Africa Dimension Data Full time

    As a Production Support Technician, you'll support the team by providing computer and software support. You should be familiar with common issues that arise from software installations as well as how to resolve them efficiently. Knowledge of networking would also be beneficial for this role.Requirements: Ensures that software is running optimally in...


  • East London, Eastern Cape, South Africa Morgan Hunt Uk Limited Full time

    Morgan Hunt is delighted to be working with a prestigious further educational college in East London to help employ an experienced Engineering professional on a full-time temporary contract for their Engineering Technician role, if you are looking for a new job apply with your most updated CV today.This job is aimed at enthusiastic engineering professional...


  • East London, Eastern Cape, South Africa Ampath Trust Full time

    Advert Reference:P5953 Technician: ClinpathJob Title:Technician: ClinpathClosing Date:2023/11/29Position Available From:Area:East LondonActual Place Of Work:East LondonPosition Type:Full-TimeWeekly Hours:40Time Conditions:5 day Work Week (South Africa)Purpose of Position:To provide technical support, perform routine and stat analyses of samples within the...


  • East London, Eastern Cape, South Africa Sheldon Recruitment Full time

    We are seeking an Electrical Technician for a permanent role based in East London, Eastern Cape.An automotive component manufacturing concern based in East London seeks to employ a qualified, experienced, and dynamic electrical technicianApplicants are required to meet the following criteria:SETA Approved Trade Qualification (Electrician / Millwright) or...


  • East London, Eastern Cape, South Africa Ampath Trust Full time

    Advert Reference:P5953 Technician: ClinpathJob Title:Technician: ClinpathJob Grade:Grade 13Closing Date:2023/04/10Position Available From:Area:East LondonActual Place Of Work:East LondonPosition Type:Full-TimeWeekly Hours:40Time Conditions:5 day Work Week (South Africa)Purpose of Position:To provide technical support, perform routine and stat analyses of...

  • Materials Technician

    2 weeks ago


    East London, Eastern Cape, South Africa Swift Human Resources Full time

    Our Roads and Highways Services Delivery Unit provides a comprehensive range of services that include traditional consulting services (design, procurement and contract supervision), Public Private Partnership(PPP) solutions and asset management services. This includes high-capacity freeways, interchanges and bridges, airport pavements, rural roads (including...

  • Office Technician

    2 weeks ago


    East London, Eastern Cape, South Africa Dimension Data Full time

    Are you looking for a new opportunity? Are you looking to work in an environment that values your opinion, where your skills and experience matter? We believe this position will suit your needs perfectly Please read through and applyProvides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary...

  • Service Technicians

    1 week ago


    East London, Eastern Cape, South Africa Jev Job Solution (Pty) Ltd Full time

    Position Title: Catering Equipment TechnicianSalary Range: R15,000 - R24,000 CTC (Cost to Company) + Comprehensive Vehicle, Cell/Data Allowance, Productivity-Based IncentivesLocation: East LondenOverview:Key Responsibilities:Service, repair, install, and maintain various catering equipment including stoves, ovens, fridges, freezers, small appliances, and gas...


  • East London, Eastern Cape, South Africa NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...


  • East London, Eastern Cape, South Africa Wolviston Management Services Ltd Full time

    Operations Technician Location: Beckton, East London Contract Type: Permanent / Full Time Closing Date: Jun 19th, 2024 Ref: We have a new opportunity for an Operations Technician to join our client based in Beckton, ensuring safe, efficient control of operational and maintenance activities associated with the installed plant.This is a permanent role with an...


  • East London, Eastern Cape, South Africa Tych Business Solutions Full time

    Job ID: 58843Date Posted: Posted 1 day agoExpiration date: June 21, 2023Location: East LondonJob Title: METROLOGY TECHNICIAN - EAST LONDON - EASTERN CAPERESPONSIBILITIES:To work as a measuring technician and be a part of measuring team. Working on geometry issues with use of advances measuring equipment, technologies, and systems. Ensure strong customer...