F & B Manager, New, Luxury 5 Star Game Lodge
3 weeks ago
**About Us**: Our new luxury tented game lodge, located amidst breathtaking Karoo beauty, offers an unparalleled experience of elegance, comfort, and adventure. We take pride in providing a high-quality dining experience that celebrates local ingredients and exceptional service, encompassing breakfast, lunch, high tea, dinner, and bespoke picnic baskets.
**Position**: Food and Beverage Manager
**Responsibilities**:
- Oversee all food and beverage operations to ensure quality and consistency.
- Develop and maintain high standards for service and customer experience.
- Manage and train food and beverage staff to deliver outstanding service.
- Collaborate with the Head Chef on menu development and innovation.
- Monitor inventory, food, and beverage costs to achieve financial targets.
- Ensure compliance with health and safety regulations in all food and beverage areas.
- Create and implement marketing strategies to promote the lodge’s dining experiences.
- Handle guest inquiries, complaints, and feedback professionally and efficiently.
- Plan and execute special events and catering services.
- Work closely with other departments to ensure seamless guest experiences.
**Key Performance Indicators (KPIs)**:
- ** Guest Satisfaction**:
- Maintain high levels of guest satisfaction with food and beverage services.
- ** Quality Assurance**:
- Ensure consistent quality in food and beverage preparation and presentation.
- ** Staff Training & Development**:
- Implement effective training programs to enhance staff performance and customer service.
- ** Cost Control**:
- Manage food and beverage costs to meet budgetary requirements without compromising quality.
- ** Revenue Growth**:
- Develop and execute strategies to increase food and beverage sales.
- ** Health & Safety Compliance**:
- Adhere to and enforce all health and safety regulations.
- ** Inventory Management**:
- Monitor and maintain optimal inventory levels to prevent shortages or excess.
- ** Event Planning**:
- Successfully plan and execute special events and private functions.
- ** Marketing Initiatives**:
- Implement creative marketing strategies to promote the lodge’s dining options.
- ** Team Collaboration**:
- Foster a positive and productive work environment through effective communication and teamwork.
**Qualifications**:
- Proven experience as a Food and Beverage Manager or similar role in a luxury hospitality setting.
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Up-to-date knowledge of culinary trends and hospitality best practices.
- Financial acumen and experience in budget management.
- Strong organizational and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Diploma in Hospitality Management or a similar is preferred.
**Benefits**:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A unique and picturesque work environment.
Join us in creating unforgettable dining experiences at our luxury game lodge.
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