Ccc Level 2 Findu Agent

**JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2** DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which technical experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Complaints for both Dealer, IIP and In-House customers -...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Cancellations for both Dealer, IIP and In-House...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Vacancy**: Commercial Contact Centre Manager **People/Function Management**: Duel reporting Commercial / Subscriber **Major Responsibilities**: - Handling of inbound and outbound queries escalated to your level. - Ensure correct and effective booking -communication with internal and external client. - Ensure great customer service is always delivered in...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

**Overall Purpose of the Job**: We are looking for a dynamic **Training Specialist** to develop and deliver high-impact training programs in a fast-paced environment. If you have a passion for coaching, and driving business results, this is your opportunity to make a difference! **Key Responsibilities**: - Deliver **technical product, sales, objection...

Minimum Requirements:Must have completed Level 1 Motor Mechanics within the Automotive IndustryDealership experience will be an advantageRelevant Qualifications will be an advantage e.g N1 - N6 Mechanical Engineering Studies | N1-N6 Engineering Studies | N1-N3 Motor Trade TheoryMust have a valid Drivers LicenseMust be able to provide contactable...

Minimum Requirements:Must have completed Level 1 Motor Mechanics within the Automotive IndustryDealership experience will be an advantageRelevant Qualifications will be an advantage e.g N1 - N6 Mechanical Engineering Studies | N1-N6 Engineering Studies | N1-N3 Motor Trade TheoryMust have a valid Drivers LicenseMust be able to provide contactable...

The Role: OVERALL PURPOSE OF JOB You will be responsible for responding to inbound queries, resolving Dealer queries as well as reconciliation items and review procedure manuals. You will also update standard letters for dealing with queries. Main Responsibilities including but not limited to: - FCR/Service level driven - Settlement quotes/Natis/...

JOBNUMBER **iOCO03437** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: Transform Your Career Story with iOCO Infrastructure Services. We are seeking a** Service Desk Agent**to join our team. As a Service Desk Agent you’ll be the go-to hero for resolving technical issues, ensuring seamless IT experiences for our team. If...

A Towing and Recovery Company is looking to employ a Call Centre Agent with previous Call Centre experience. Well Spoken Computer Literate Ability to Multi Task Ability to work shifts Able to use Google Maps and all other relevant apps **Salary**: R6,000.00 - R7,000.00 per month **Experience**: - Call Centre: 2 years (preferred)

Security Operations Center Analyst Level 2Job ResponsibilitiesIncident Response and ManagementIncident Triage: Assessing incoming security alerts and determining the appropriate response based on the severity and nature of the threat. This includes prioritizing incidents that require immediate attention.Investigation: Conducting in-depth analysis of...

**RESPONSIBILITIES** SoluGrowth is looking for Call Centre Agents to respond and to resolve customer requests, enquiries, queries, and complaints via multimedia channels. - Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer. - Responds to all customers with willingness and appropriate tone and...

2years - Perform tasks in accordance to job cards (work orders) issued, as per Client & Company requirements. - Conduct investigations, evaluation & restorations on identified equipment malfunction. - Assist in investigations (RCFA) and submission of failure reports - Carry out minor repairs & service on all electrical equipment & appliances as per SLA. -...

Transform Your Career Story with iOCO Infrastructure Services. We are seeking a Service Desk Agent to join our team. As a Service Desk Agent  you’ll be the go-to hero for resolving technical issues, ensuring seamless IT experiences for our team.If you’re quick on your feet, patient, and eager to grow in a dynamic environment, this role is...

**Job Advert Summary**: Mobalyz is seeking a dedicated and customer-focused Call Centre Agent to provide first-rate support and build lasting customer relationships. The agent will be the front-facing interface between Mobalyz and the customer, engaging with the customer on a personal, professional basis. The agent will reflect the company’s values,...

**Reporting to**: Contact and Monitoring Centre Manager - Inland **Overall Purpose of the Job**: To effectively manage a level 1 Inbound team in the CCC (Customer Contact Centre). This would include ensuring effective Client Communications, Client service, and administration. Daily management of level 1 inbound team to achieve overall company objectives,...

**Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle Queries and Cancellations for both Dealer, IIP and In-House...

Join Our Team as a Service Desk Agent – Be the Hero of IT SupportAre you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you'll be the first line of defense, providing fast, friendly, and efficient technical support to keep our team running smoothly. If you thrive in a dynamic environment, enjoy...