Reservations Agent

1 month ago


Cape Town, South Africa HumanValue Full time

Opportunity to work in a passionate, vibrant team in the exciting world of motorcycle rentals and touring. Join a team that offers and facilitates expertly organized, fun-filled and safe motorcycle tours and rentals. This is an on-site role based in Greenpoint.

This role is rewarding for those who derive satisfaction from being of service, can cope well under pressure and have the ability and drive to consistently make customers feel special.

**A valid (unexpired) driver’s license without any endorsement and own reliable transport essential**

What You’ll be doing:

- Online enquiries and bookings of motorcycles and tours
- Quotations, orders, invoices, vouchers and all administration pertaining to motorcycle rental process
- Receiving and processing of enquiries and follow-ups
- Manage motorcycle (and calendarized) bookings
- Allocation of motorcycles according to fleet availability
- Secure dates for rentals and negotiate terms
- Pre-check bookings, checking details of each reservation in order to prevent double bookings
- Contracts: Issue, follow up on returns and ensure due dates of contracts and payments are adhered to
- Concise payment and deposit follow ups
- Reservations of accommodation, activities, liaison with hotels and establishments as well as management there-of
- Liaison with international clients
- Retail rental sales (including walk-ins and web/phone appointments)
- Rental check-out/check-in of motorcycles and applicable administration
- Advisory capacity re motorcycle models, touring options, routes etc
- Daily & weekly reports
- Cleaning & safety checking rental units
- Weekly inventory check
- Maintaining order in the office and warehouse
- Potentially travel to different dealerships or remote locations on and as
- needed basis
- Willingness to jump in and help wherever needed

You’ll Possess The Following Experience/Abilities:

- Previous experience as a reservation agent or in a related role is advantageous
- Outstanding organisational and multitasking skills
- Excellent communication and interpersonal abilities
- Highly Computer literate (Word, Excel, PowerPoint - APPLE MAC experience will put you in the running
- **A valid (unexpired) driver’s license without any endorsement and own reliable transport**:

- **FLEXIBLE to work Saturdays and/or Sundays/After Hours depending on business and operational requirements**:

- A motorcycle license will be to your advantage
- Knowing the differences between Harley-Davidson/Yamaha/BMW/KTM different motorcycle models is another added advantage but not essential
- Physically fit with high energy levels and self-motivated
- Sober Habits
- Ability to multi-task

Remuneration:
R18,000 Gross remuneration (depending on applicable experience)


  • Reservations Agent

    1 month ago


    Cape Town, South Africa HotelJobs.co.za Full time

    We are looking for detail-oriented reservation agents to assist our guests with their booking needs. You will provide various planning and booking services, including answering guests’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and have...

  • Reservations Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa HotelJobs Full time

    Adventure Awaits: Reservations Agent WantedKendrick Recruitment is seeking a Reservations Agent in Cape Town. If you're a travel aficionado with luxury DMC or Travel Agency experience, a knack for details, and a passion for turning dreams into reality, this role is for youExperience and Skills: Previous luxury reservations experience. Detailed knowledge of...

  • Reservations Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa Neighbourgood Full time

    Neighbourgood, South Africa's leading co-living and co-working business, is looking for a dynamic and talented central reservations specialist with excellent all round client and hospitality management skills to join our team.Our Reservations specialist would need to be able to efficiently manage their tasks in order to the be able to maintain response times...

  • Reservation Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa Tanya Serra Full time

    Job Posted: 18-Mar-2024 Location: Cape TownReservation AgentPosition Summary:Responds to communications from guests, travel agents, and referral networks concerning reservations through a central reservation system. Creates and maintains reservation records and promptly processes any cancellations and modifications. Additional duties may include preparing...

  • Reservation Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa HotelJobs Full time

    Reservation AgentPosition Summary:Responds to communications from guests, travel agents, and referral networks concerning reservations through a central reservation system. Creates and maintains reservation records and promptly processes any cancellations and modifications. Additional duties may include preparing the list of expected arrivals for the front...

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Reservations Agent | Five Star Boutique Hotels - Making reservations for the Hotel and preparing rate proposals - Ensure accurate records about guests’ reservations, payments and general guest information - Answer reservations calls in a pleasant and courteous manner - Assist and maintain an efficient administration system within the department -...

  • Reservations Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Proactive Hospitality Solutions is looking for an experienced Reservations agent to join the team. This is an exciting opportunity for someone who is looking to be part of a successful team and has a PROACTIVE attitude and mindset. You will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer service....

  • Reservations Agent

    3 weeks ago


    Cape Town, South Africa Lion Roars Hotels & Lodges Full time

    **To Apply**: **The Role** We're on the lookout for a skilled Reservations Agent to join our dynamic reservations team in the heart of Cape Town. Working out of our head office on Kloof Street, you join a great group of people who #CareWhy and #CanDo. **Who Are We?** Lion Roars Hotels & Lodges is a portfolio of beautiful properties in South Africa's most...

  • Reservations Agent

    2 weeks ago


    Cape Town, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is seeking a dynamic and customer-focused Reservations Agent to join their team. The Reservations Agent will be responsible for handling reservations inquiries, providing accurate information to guests, and ensuring seamless booking experiences. **Responsibilities**: - **Reservation Management**: - Provide personalized assistance to guests,...

  • Reservations Agent

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    An upmarket hostel company is seeking an eneregtic, friendly, fun and experienced **Reservations Agent **to assist with reservation services for two of its properties located in Cape Town. **Minimum qualifications**: - Matric - Hotel school diploma or similar - Experience in a similar role in the hotel industry **Knowledge and skills**: - Superior...

  • Reservations Agent

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    An upmarket hostel company is seeking an energtic, friendly, fun and experienced **Reservations Agent **to assist with reservation services for two if its properties located in Cape Town. **Minimum qualifications**: - Matric - Hotel school diploma or similar - Experience in a similar role in the hotel industry **Knowledge and skills**: - Superior written...

  • Reservations Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Proactive Hospitality Solutions is looking for an experienced Reservations agent to join the team. This is an exciting opportunity for someone who is looking to be part of a successful team and has a PROACTIVE attitude and mindset. You will be responsible for converting enquires into confirmed bookings and providing the highest standard of customer...

  • Reservations Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa Lion Roars Hotels & Lodges Full time

    To Apply:The RoleWe're on the lookout for a skilled Reservations Agent to join our dynamic reservations team in the heart of Cape Town. Working out of our head office on Kloof Street, you join a great group of people who #CareWhy and #CanDo.Who Are We?Lion Roars Hotels & Lodges is a portfolio of beautiful properties in South Africa's most beautiful...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Group Reservations Agent** -** **Fantastic vacancy for a Group Reservations Agent **, iconic hotel group with great opportunities of development **Objective of the Role** Reporting to the Reservations Manager and working closely with the Revenue Manager, the Group Reservations Agent will be the first point of contact for our guests. It is of utmost...

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa Kerzner International Resorts Full time

    Reservations Agent (10204) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...


  • Cape Town, South Africa Totalstay Full time

    The Central Reservationist handles requests and bookings from guests prior to arrival, companies and travel agents via phone and other platforms. He/She needs to ensure booking information are input accurately into the reservation system, and ensure that accurate records are maintained in all online platforms through use of extranets and interaction with the...


  • Cape Town, South Africa 91 loop hostel Full time

    Must have previous experience as a reservations agent in the hospitality field **Reservation Agent Job Description** **Here's a breakdown of a typical reservation agent's duties**: - **Understanding customer needs**: Reservation agents need to ask the right questions to understand what the customer is looking for, including their travel dates, budget, and...

  • Reservation Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa HotelJobs Full time

    Reservations AgentMust be able & willing to work weekends & public holidays. Day shifts. Every 2nd weekend off.Purpose of the Role & Reporting LineAs a member of the Reservations Team you need to ensure that we match the guest's needs by promoting and selling the benefits and features of the hotel, whilst assisting guests with their reservations and...

  • Reservation Agent

    4 weeks ago


    Cape Town, Western Cape, South Africa Tanya Serra Full time

    Job Posted: 17-Nov-2023 Location: Cape TownReservations AgentMust be able & willing to work weekends & public holidays. Day shifts. Every 2nd weekend off.Purpose of the Role & Reporting LineAs a member of the Reservations Team you need to ensure that we match the guest's needs by promoting and selling the benefits and features of the hotel, whilst assisting...


  • Cape Town, South Africa Neighbourgood Full time

    Neighbourgood, South Africa’s leading co-living and co-working business, is looking for a dynamic and talented central reservations specialist with excellent all round client and hospitality management skills to join our team. Our Reservations specialist would need to be able to efficiently manage their tasks in order to the be able to maintain response...