Back Office Assistant

2 weeks ago

Cape Town, South Africa Intosol Luxury Travel Full time

Back Office (M/F/d, hybrid)

Do you work in an office focusing on the individual luxury travel segment and want to embrace change as an opportunity to grow yourself? Then let's talk about this great opportunity. We are looking for experienced back office employees to join our team in Cape Town. As a travel specialist for Africa, you need to live and breathe this destination. For our clients we are creating live-changing memories on the African continent. Our target markets are wealthy individuals and families, which means a great understanding of upmarket accommodations, extraordinary experiences and travel routes off the beaten track are essential.

**Responsibilities**
- Development of customized tours and travel itineraries
- Liaising with suppliers to determine availability and pricing of accommodations, transfers, activities and added services
- Booking and changing flights according to the customers needs (either through DMCs or personally)
- Pricing of customized travel packages, utilizing the back office infrastructure with access to price lists and contacts
- Maintaining supplier relationships with our existent DMCs
- Building relationships with new DMCs
- Build and maintain a company-wide itinerary and pricing database to increase efficiency and decrease the time between request and offer

**Requirements**:
Personality
- You are determined, organized, meticulous and have a positive mindset
- You are a neat freak with great attention to detail
- You have a goal-oriented and meticulous approach to work as well as a high degree of personal responsibility and independence
- You are the one that brings order into chaos
- You are a real team player, that works for the good of the team rather than for her/himself

Experience & Skills
- Min 3 Years experience as a back office employee in the luxury travel segment
- Excellent understanding of mostof the following destinations: South Africa, Namibia, Botswana, Zambia, Mozambique, Zimbabwe, Uganda, Rwanda, Malawi, Tanzania, Kenya
- Min 3 Years experience in the development & pricing of customized tour packages
- Excellent command of English (verbal and written)
- Good with numbers
- Excellent MS Office skills (especially Excel and Word)

**Benefits**
- Family-like company culture based on a fair, trusting partnership
- Long-term-oriented, autonomous field of responsibilities and individual development opportunities in an innovative travel company
- Very good earning potential with a potential to grow
- Training with our Head Office to marry your experience with our process
- Company Laptop
- Remote working possible (after 2-month on-site training)

**Salary**: R12,000.00 - R15,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you worked in the Travel Industry? And if so how many years, in what position and what is your experience level?

**Experience**:

- Itinerary Building (required)
- Tour Pricing (required)
- Booking of Accommodation, Flights, Travel Services (required)
- Microsoft Office (required)
- Tour Planning (required)

**Language**:

- English (required)

Application Deadline: 2023/06/30
Expected Start Date: 2023/08/01

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