Data Technician
4 months ago
**Purpose of the Job**:
Provide business and technical support to the Logistics and Distribution group in terms of all logistics systems such as Fuel-Facs (Fuel Accounting Control System), ORTEC scheduling system, Automatic Tank Gauging and SAP Fuel-Facs to ensure continuous business operations across the Supply Chain.
**Who You Are**:
- You are a quick thinker, independent and self-motivated person.
- You have excellent networking skills.
- You have a reputation for integrity.
- You are noted as someone that has a concern for accuracy and has a keen eye for detail.
- You are comfortable working with data.
- You have a good understanding of Supply Chain Depot Operations.
- You are passionate about adding value to Engen users at L&D level.
- You understand the need for data base management.
- You have a good technical IT knowledge.
- You have a reputation for working well under pressure.
**What you’ll have done before**:
Baseline:
- NQF Level 5 (Diploma in Technical field, Logistics or IS)
- 3 years Information Systems experience
- Experience in help desk and business support
- Experience in Logistics and Distribution
- Knowledge of Fuel Facs
Advantageous:
- NQF Level 7 (Degree in IS)
- SQL knowledge
- Knowledge of database administration
**Exciting Challenges you might face in the role**:
- Collaborate with various business divisions.
- Support various projects as part of the functions of your role.
- Deliver excellence, amidst tight deadlines and high expectations.
**What you’ll be doing**:
- Providing first line support to users in functional business areas.
- Support the smooth and efficient running of ORTEC, Fuel Facs, Tank Master, etc. by providing maintenance & first line support, enabling the business to operate.
- Monitor interface iDOC’s that have failed, investigate reasons and advise depots of appropriate corrective action.
- Maintain accurate master data updates in various system to enable uninterrupted business operations.
- Call logging in SNOW (incident and service request), identify repeat patterns and implement solutions.
- Be on after hour stand-by at critical periods to handle unforeseen emergencies.
- Support own team with user acceptance testing (UAT).
**Additional Information**:
Location: Cape Town
Salary Band: FL
**Job Advert Closing Date**: All job adverts close five days after date posted
**Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.**
**Important Information**:
- The appointment will be made in line with Engen's Employment Equity Strategy.
- Engen reserves the right not to make an appointment.
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