Data Center Technician, Data Center Operations

3 weeks ago


Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Key job responsibilities
- SAFETY - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

DATA CENTER OPERATIONS (DCO)

**This position involves**:

- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)

A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the team
Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Cape Town, ZAF
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- CDCP (Certified Data Center Professional) or
- CDCS (Certification Data Center Specialist)



  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? We are currently expanding our...


  • Cape Town, Western Cape, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    2+ years of computer hardware troubleshooting and repair experience 1+ years of computer networking experience High school or equivalent diplomaAre you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? We are currently expanding our...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...


  • Cape Town, Western Cape, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....


  • Cape Town, Western Cape, South Africa Amzn Data Servcs SA (Pty) Ltd Full time

    3+ years of technical experience Intermediate knowledge of computer hardware systems Excellent communication skills, both written and verbal Ability to work independently and well with others in a team environment, displaying excellent time management skills Ability to take direction from both a directed work system and/or a team lead Able to lift/move up...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd - E35 Full time

    In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar, or has already graduated in those fields. - Demonstrated communication skills, both written and verbal - Ability to work well with others in a team environment, displaying strong time management...


  • Cape Town, South Africa Infotree Global Solutions Full time

    As a Data Center Technician, you will be responsible for performing various tasks, including hardware setup, diagnostics, troubleshooting, and decommissioning. You will follow standard procedures and protocols to ensure the smooth functioning of data center operations. Additionally, you will contribute to documentation efforts, share knowledge, and actively...


  • Cape Town, South Africa Amzn Data Servcs SA (Pty) Ltd Full time

    5+ years experience managing projects in data centers or comparable critical infrastructure. - 5+ years experience in Construction or Project Management. - 5+ years experience in Vendor Management The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center...


  • Cape Town, South Africa Dimension Data Full time

    **Senior Data Center Services Sales Specialist** **Role description** Dimension data is seeking a senior data centre services sales specialist to join our sales team in Cape Town. The primary focus of this role is to take our data centre services value proposition to market, retaining existing business and growing market share. As a senior data centre...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    As a Data Center Technician, you will be responsible for performing various tasks, including hardware setup, diagnostics, troubleshooting, and decommissioning. You will follow standard procedures and protocols to ensure the smooth functioning of data center operations. Additionally, you will contribute to documentation efforts, share knowledge, and actively...


  • Cape Town, Western Cape, South Africa Dimension Data Full time

    Senior Data Center Services Sales SpecialistRole descriptionDimension data is seeking a senior data centre services sales specialist to join our sales team in Cape Town. The primary focus of this role is to take our data centre services value proposition to market, retaining existing business and growing market share. As a senior data centre sales...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    An engineering degree or equivalent with extensive engineering or operations experience. - Previous people management experience, building & managing technical teams. - Experience working on high scale networks; both the logical and physical connectivity of the networking and how it works. - Broad understanding of cabling infrastructure, infrastructure...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd - E35 Full time

    In pursuit of Bachelor’s Degree in IT, Mechanical, Electrical, or Electronic Engineering, or has already graduated in those fields. - Fluent English Roles starting from April 2024 in South Africa. At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven...


  • Cape Town, South Africa Tek Infotree Sdn Bhd Full time

    **About the Role**: **What you’ll do**: Hardware Troubleshooting Related Skills - Great server hardware knowledge with a deep understanding of all component & system type failures - Proven RCA or Failure analysis history - Experienced in controlled experiments to determine the root cause. - Assist in conducting failure analysis on-field issues until the...


  • Cape Town, South Africa Tek Infotree Sdn Bhd Full time

    **About the Role**: **What you’ll do**: Hardware Troubleshooting Related Skills - Great server hardware knowledge with a deep understanding of all component & system type failures - Proven RCA or Failure analysis history - Experienced in controlled experiments to determine the root cause. - Assist in conducting failure analysis on-field issues until the...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    The Data Center Infrastructure Delivery organization is looking for an Operations Manager with a successful, progressive career history in people management and tactical operations management. The team is responsible for the installation of fiber optic cabling and server racks across the Amazon data center platform. The ideal candidate will possess a...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd - E35 Full time

    In pursuit of Bachelor’s Degree in IT, Mechanical, Electrical, or Electronic Engineering, or has already graduated in those fields. - Fluent English Roles starting from June 2024 in South Africa. At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    The Data Center Infrastructure Delivery organization is looking for an Operations Manager with a successful, progressive career history in people management and tactical operations management. The team is responsible for the installation of fiber optic cabling and server racks across the Amazon data center platform. The ideal candidate will possess a...


  • Cape Town, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    2 years+ operational experience using CCTV, access control, intrusion systems and investigative interrogation of access control - 2 years+ experience supporting GDPR compliance in the use of data collection technology (e.g. CCTV, Access Control systems) - 5 years experience in a direct management role with large contract guard force teams...


  • Cape Town, Western Cape, South Africa Amazon Data Services South Africa (Pty) Ltd - E35 Full time

    In pursuit of Bachelor's Degree in IT, Mechanical, Electrical, or Electronic Engineering, or has already graduated in those fields. Fluent EnglishRoles starting from June 2024 in South Africa.At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people....