Contact Centre Agent
2 weeks ago
We have an exciting opportunity for a young and energetic person to join our Contact Centre.
Duties and Responsibilities:
- Customer relationship building management
- Provide customers with product and service information
- Problem solving tasks during shift
- Handle and take full responsibility for customer related queries
Key Competencies and Skills
- Strong verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Team work
- Stress tolerance
Further requirements:
- Grade 12
- ** Fully bilingual in English and Afrikaans**:
- Minimum 2 years experience in a Call Centre
Package related information:
- 15 Days Annual Leave
- Momentum FundsAtWorkProvident Fund
-
Senior Call Centre Agent
4 weeks ago
Centurion, South Africa Jobking Full timeA position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ? Monday to Friday: ?6 am - 4 pm or 9 am - 6 pm ? Standby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years’ experience in a call centre environment Experience in ticketing systems, logging a ticket and resolving tickets Fluent...
-
Senior Call Centre Agent
4 weeks ago
Centurion, Gauteng, South Africa Jobking Full timeA position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ?Monday to Friday:6 am - 4 pm or 9 am - 6 pmStandby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years' experience in a call centre environmentExperience in ticketing systems, logging a ticket and resolving ticketsFluent in Afrikaans & English...
-
Outbound Sales Agent
1 month ago
Centurion, South Africa Isilumko Staffing Full timeIf you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months' proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!Our short term insurance client is looking for qualified and experienced short term insurance...
-
Administration Support Agent
4 weeks ago
Centurion, South Africa EKS Vehicle Tracking Full timeEKS Vehicle Tracking is a technology company that deals with Vehicle Tracking and Monitoring in South Africa and Africa as a whole. The company operates in the private and public sectors, providing world-class service tomaximum benefit to all our clients. We are currently recruiting for an Administration Support Agent to be based at our Head Office in...
-
Customer Experience Centre Manager
1 week ago
Centurion, South Africa Customer Loyalty Consultants Full timeCLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth...
-
Digital Support Agent
1 month ago
Centurion, South Africa Momentum Life Full time**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Role Purpose** - The role of this...
-
Data Centre Technician
4 weeks ago
Centurion, South Africa Edge Executive Search Full timeData Centre Technician - 2023-07-13 - 2023-07-21 - Permanent - JHB003308 - Information Technology- Gauteng, Centurion - market related (Market related)- To implement and manage an effective maintenance system within customer facilities and ensure sla delivery. To develop, manage and maintainance standards for the operations, asset care and maintenance of...
-
Customer Experience Centre Manager
2 weeks ago
Centurion, South Africa Adzuna ZA B C2 Full timeMinimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQABusiness Administration / Management / Communication / Operations Management DegreeClear Criminal and ITC RecordsComputer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term softwareMinimum 10 Years Call Centre Management ExperienceBackground in...
-
Customer Experience Centre Manager
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants Full timeMinimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Business Administration / Management / Communication / Operations Management Degree Clear Criminal and ITC Records Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum 10 Years Call Centre Management Experience...
-
Customer Experience Centre Manager
2 weeks ago
Centurion, South Africa Customer Loyalty Consultants Full timeMinimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQABusiness Administration / Management / Communication / Operations Management DegreeClear Criminal and ITC RecordsComputer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term softwareMinimum 10 Years Call Centre Management ExperienceBackground in...
-
Camera Review Agent
1 month ago
Centurion, South Africa EKS Vehicle Tracking Full timeWe are currently recruiting for a Camera Review Agent to be based at Head Office; Centurion. The successful incumbent will be responsible for managing the output of control room and to be the first in line of contact in emergencies relating to EKS customers. Managing a turn-around time, feedback and completion, call updates, internal and external queries as...
-
Operations Trainer
1 month ago
Centurion, South Africa WNS Global Services Full timeJob DescriptionMain purpose:The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units. Key Responsibilities:1. Training Delivery· Conduct new starter training as well as refresher, up-skilling and cross skilling training.2. ...
-
Customer Relations Agent
7 days ago
Centurion, South Africa Talent Evolution (Pty) Ltd Full timeOur client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their teamDuties:Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:Registration related enquiriesCRM Logging System and Telephonic enquiriesProduct and general information...
-
Journey Management Centre
4 weeks ago
Centurion, South Africa TSU International Full time**VACANCY - JMC (Journey Management Centre) Officer - TSU International - Centurion** **Job Feed**: We are looking for an experienced Journey Management Centre Officer to join our JMC team at TSU International, Centurion. **Job purpose**: Responsible for the proactive and reactive, direct and indirect monitoring of all TSU International Clients, against...
-
Face to Face Distribution-commercial Agent
1 month ago
Centurion, South Africa Rhema Recruitment Agency Full timeOverview and Purpose of the Role: Our business product offering has grown significantly over the years which has led to the development of the face to face distribution channel. To facilitate this model the positions of Commercial Agents (Face to Face) have emerged. The incumbent of this newly created position will be responsible for growing and developing...
-
Junior Call Centre Agent
1 month ago
Centurion, South Africa Sydsen Full time**Job** **Summary**: **Primary Duty**: - Capture, record, and report on new leads as and when they land. - Manage agreed inboxes to process client communication for the nurturing process and action. - Liaise with our clients outlets to receive and action qualified leads. - Follow up on leads as and when due. **Key Responsibilities**: **Leads...
-
Quality Assessor
1 month ago
Centurion, South Africa WNS Global Services Full timeJob DescriptionRole PurposeTo enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.Actively engage stakeholders for information sharing purposes regarding quality findings and...
-
Professional Construction Project Manager
2 weeks ago
Centurion, South Africa Staff Unlimited Recruitment Full timeOur client is seeking a highly skilled and experienced Professional Construction Project Manager (PrCPM) to join their team, based in Centurion.Successful candidate will be responsible for managing all aspects of the project, from planning and budgeting to execution and delivery.Minimum Requirements:-SACPCMP accredited Built Environment qualification (Degree...
-
Sales Representatives
1 month ago
Centurion, South Africa National Risk Managers (Pty) Ltd Full timeAre you looking for an opportunity to showcase your phenomenal sales skills? We are looking for telesales agents to join our fun and energetic team! *Achieve and exceed sales targets by utilizing effective sales technique Qualifications Required: Matric Grade 12 Regulatory Examination 5 (RE5) or in progress with DOFA FAIS Credits or in progress with...
-
Senior Operations Manager: Automotive
1 month ago
Centurion, South Africa WNS Global Services Full timeJob DescriptionRole Purpose (Why your role exists)To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer centric and high-performance environment through effective management of people, processes, technology and finance, with the objective of delivering on agreement...