Junior Call Centre Agent

2 weeks ago


Centurion, South Africa Sydsen Full time

**Job**
**Summary**:
**Primary Duty**:

- Capture, record, and report on new leads as and when they land.
- Manage agreed inboxes to process client communication for the nurturing process and action.
- Liaise with our clients outlets to receive and action qualified leads.
- Follow up on leads as and when due.

**Key Responsibilities**:
**Leads Nurturing**:
Nurture all leads, new and exciting, in accordance to the
**_Leads Nurturing Method. _**(A training manual)

**Call Volumes**:
Maintain agreed outbound call volumes and be available to receive inbound calls.

**Call Quality**:
Maintain the agreed level of professionalism and keep conversations on point and in accordance with the talking agenda provided.

**Conversion Ratio**:
Maintain a conversation ratio of at least 5 % of leads processed.

**Requirements / Skills**:

- Attention to detail
- Diligence
- Ability to do repetitive work
- World-class telephone etiquette and above average pronunciation of the English language.
- Matric


  • Call Centre Agent

    23 hours ago


    Centurion, South Africa SydSen Recruit Full time

    Gauteng, Centurion - R8 000 - R10 000 + Commission Monthly Basic Plus Commission (Market related, Negotiable) **Call Centre Agent** - Irene, Centurion. **About the Company**: Lead Worx is a proud subsidiary of Sydsen Group. Under the expert guidance of industry leading founders, this business grew from a traditional call centre to a state-of-the-art, high...

  • Senior Call Centre Agent

    Found in: beBee S ZA - 2 weeks ago


    Centurion, South Africa Jobking Full time

    A position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ? Monday to Friday: ?6 am - 4 pm or 9 am - 6 pm ? Standby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years’ experience in a call centre environment Experience in ticketing systems, logging a ticket and resolving tickets Fluent...

  • Call Centre Agent

    2 days ago


    Centurion, South Africa Only the Best Full time

    **Skills**: - Customer ServiceCustomer CareCustomer Satisfaction **Industries**: - Insurance **Description**: A leading insurance company is seeking Call Centre Agents for both their sales and customer service departments, based in Centurion. Minimum requirements: - Must stay within a 30km radius of Centurion - 6 months Call Centre experience - Matric...

  • Senior Call Centre Agent

    Found in: beBee jobs ZA - 2 weeks ago


    Centurion, Gauteng, South Africa Jobking Full time

    A position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ?Monday to Friday:6 am - 4 pm or 9 am - 6 pmStandby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years' experience in a call centre environmentExperience in ticketing systems, logging a ticket and resolving ticketsFluent in Afrikaans & English...

  • Medical Call Centre Agent

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Centurion, South Africa H2R Africa Full time

    MEDICAL CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE.Our client in the Medical field is looking for a Call Centre Agent who will also be responsible to administer incoming product support or attend to information enquiries from clients. Handling of incoming calls, assisting with account enquiries, member requests and/ or other support issues. Attending to...

  • Call Centre Supervisor

    Found in: Whatjobs ZA C2 - 4 days ago


    Centurion, City of Tshwane Metropolitan Municipality, Gauteng, 0014, South Africa FreeRecruit Full time

    Requirements:• Gr 12 (Matric),• Experience in Short Term Insurance / Call Centre.• FAIS Compliance• Call Centre qualification will be advantageous• Must have training skills• Must be able to supervise 10 AgentsSkills:• Excellent verbal communication skills,• Energetic,• Confident,• Excellent skills in Sales The post Call Centre Supervisor...


  • Centurion, South Africa CLC Full time

    Company based in Centurion searching for dynamic and customer focused Customer Experience Ambassadors with an Intermediate Life Support or Advanced Life Support qualification. The purpose of the role is to of perform customer service-related duties in a 24/7 Emergency Call Centre, including the effective handling of inbound and outbound calls, logging cases...


  • Centurion, South Africa F and G Sourcing Specialist Full time

    Our **Insurance Client **is seeking an experienced **Insurance Call Centre Sales Manager** to join their team in **Centurion.** - _**None Negotiable - must have Completed FAIS credits and Regulatory Exam (RE5)**_ **Salary**: R34 000 - R36 000 per Month plus Commission **Requirements**: - Grade 12 - Completed FAIS credits - Regulatory Exam (RE5) - Relevant...

  • Debtors Officer Ii

    3 days ago


    Centurion, South Africa Ampath Trust Full time

    Advert Reference: P8968 Debtors Officer II - Call Centre - Centurion Job Title: Debtors Officer II - Call Centre - Centurion Closing Date: 2024/02/13 Position Available From: 2024-02-06 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of Position: Attend...

  • Outbound Sales Agent

    Found in: Talent ZA C2 - 2 weeks ago


    Centurion, South Africa Isilumko Staffing Full time

    If you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months' proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!Our short term insurance client is looking for qualified and experienced short term insurance...

  • Customer Service

    4 days ago


    Centurion, South Africa Immigration Migration Full time

    **Customer Service** **2023-07-13 - 2023-08-12** **PERMANENT** **JHB000153** **SALES AND MARKETING** **Gauteng**, Centurion** Customer Service Consultant - Responsibilities for Junior Customer Service Agent - Processing of Customer Orders - Handling of Customer queries - Excellent verbal and written communication skills - Collaborating with Sales Reps,...


  • Centurion, South Africa MF Spa & Beauty Placements Full time

    **JUNIOR SOMATOLOGIST** **CENTURION** - Gauteng, South Africa (ZA) **START**: May 2024 **REPORT TO**:Salon Owner **TRADING HOURS & SHIFTS** - Monday to Friday 08:00 - 18:00 (9-hour shift) - Saturdays & Select Public Holidays08:00 - 16:00 - CLOSED on Sundays **SALARY & COMPANY BENEFITS**: - R8,000 - R10,000 Basic Salary per month (Based on Experience /...


  • Centurion, South Africa iMasFinance Co-operative (Ltd) Full time

    **Job Purpose**: Conduct pro-active pre-legal debt collection and administration activities in order to make debt repayment arrangements with members for accounts in arrears or where members are in default of contractual arrangements Communicate with Employer Groups with regards to short / non-deductions from members’ salaries. Relationship building with...


  • Centurion, South Africa ABC Worldwide (Pty) Ltd Full time

    **Outbound Sales Manager** Our client is seeking an experienced Sales Manager that comes from the short-term insurance industry to ensure the staff are performing against targets, whilst reviewing their performance and coaching them to do so to assist in achieving the required operational results. **Responsibilities** - Implement strategies from senior...


  • Centurion, South Africa EKS Vehicle Tracking Full time

    We are currently recruiting for a Fixed Term Contract position of Installation Support Agent to be based at Head Office-Centurion. The Incumbent will be responsible for ensuring the quality of the out-put on the product installed on the client’s vehicles. To ensure that the unit installed in the client’s vehicle meets the quality standards as envisaged...


  • Centurion, South Africa EKS Vehicle Tracking Full time

    We are currently recruiting for a Fixed Term Contract position of Installation Support Agent to be based at Head Office-Centurion. The Incumbent will be responsible for ensuring the quality of the out-put on the product installed on the client’s vehicles. To ensure that the unit installed in the client’s vehicle meets the quality standards as envisaged...


  • Centurion, South Africa Call Centre Staffing Full time

    Our client is looking for a confident sales consultant to sell financial product in store (store cards). Matric is a requirement. Previous sales experience advantageous. **Salary**: R4 500,00 per month Application Question(s): - Do you have a criminal record? - Are you credit clear? (No long outstanding debts) - Would you be comfortable approaching...


  • Centurion, South Africa Call Centre Staffing Full time

    Our client is looking for a confident sales consultant to sell financial products in store (store cards and loans). Matric is a requirement. **Salary**: R4,500.00 per month Ability to commute/relocate: - Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Sales: 1 year (preferred)


  • Centurion, South Africa ANEW Recruitment Full time

    **Job Advert Summary**: ANEW Hotels & Resorts are looking for a Central Reservations Agent to provide guests with the best service and assistance during the booking process and maximise on the sales revenue for all hotels. **Minimum Requirements**: - Proficient in Opera - 2 years experience as a Reservationist/Receptionist - Tertiary qualification in...


  • Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit **Cloud Platform Solutions Department Service Management**: CFC Position reports to Manager: Call Desk Job grade M6 Core Description Responsible to supervise the Customer First Centre (CFC) IT Service Desk operations daily to enhance service excellence towards customers, in accordance with contractual...