Customer Experience Centre Manager

CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth...

Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Business Administration / Management / Communication / Operations Management Degree Clear Criminal and ITC Records Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum 10 Years Call Centre Management Experience...

CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls,...

Minimum Requirements:- Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.- Clear Criminal Record.- Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint.- Minimum of 2 years experience in the call centre/customer care environment.- Experience in an...

Minimum Requirements: - Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.- Clear Criminal Record.- Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint.- Minimum of 2 years experience in the call centre/customer care environment.- Experience in...

Minimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQABusiness Administration / Management / Communication / Operations Management DegreeClear Criminal and ITC RecordsComputer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term softwareMinimum 10 Years Call Centre Management ExperienceBackground in...

Purpose: To undertake the day-to-day management of the Centre, building maintenance, customers, and team members. To implement new ideas to keep improving customer service and business performance through efficient management of the centre. Responsibilities of this role (critical performance areas): Assist in supervision and evaluate work activities of...

Minimum Requirements:- Grade 12 certificate or equivalent Level 4 qualification issued by SAQA.- Clear Criminal Record.- Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint.- Minimum of 2 years experience in the call centre/customer care environment.- Experience in an insurance or related industry beneficial.- Emergency Assistance (Rodside Assist,...

**DUTIES AND RESPONSIBILITIES**: - To oversee all distribution functions including processing, picking, packaging, shipping and receiving - To manage the overall planning, organizing and operations of a distribution centre **REQUIREMENTS**: - Must have experience in logistics (fleet experience), production (processes and implementation), maintenance and...

Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their teamDuties:Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:Registration related enquiriesCRM Logging System and Telephonic enquiriesProduct and general information...

Data Centre Technician - 2023-07-13 - 2023-07-21 - Permanent - JHB003308 - Information Technology- Gauteng, Centurion - market related (Market related)- To implement and manage an effective maintenance system within customer facilities and ensure sla delivery. To develop, manage and maintainance standards for the operations, asset care and maintenance of...

We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits & FAIS...

We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Computer Literacy MS Office: Work, Excel, Outlook Intermediate Skill level Clear Criminal and ITC Record Relevant FAIS Credits &...

CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.We are seeking Afrikaans speaking Incident Management...

**Job Duties/Responsibilities will include**: Verify and update all customer details onto the system Review and assess customers affordability and credit worthiness Offer debit order option with every customers' call Capture 30 Orders per hour Maintain customer services Ensure a polite, friendly, and professional confirmation service is offered to all...

A position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ? Monday to Friday: ?6 am - 4 pm or 9 am - 6 pm ? Standby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years’ experience in a call centre environment Experience in ticketing systems, logging a ticket and resolving tickets Fluent...

Advert Reference: P11476 Debtors Officer II: Call Centre - Centurion Job Title: Debtors Officer II: Call Centre - Centurion Closing Date: 2024/05/22 Position Available From: 2024-03-15 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of Position: Attend...

Advert Reference: P8968 Debtors Officer II - Call Centre - Centurion Job Title: Debtors Officer II - Call Centre - Centurion Closing Date: 2024/05/22 Position Available From: 2024-02-06 Area: Centurion Actual Place Of Work: Centurion Position Type: Full-Time Weekly Hours: 40 Time Conditions: 5 day Work Week (South Africa) Purpose of Position: Attend...

A position exists for a Senior Call Centre Agent based in Centurion. Working hours - ?Shifts: ?Monday to Friday:6 am - 4 pm or 9 am - 6 pmStandby: 6 pm - 10 pm and weekends Matric Call Centre qualification 5+ years' experience in a call centre environmentExperience in ticketing systems, logging a ticket and resolving ticketsFluent in Afrikaans & English...

**Gauteng**, Centurion** **R 6000 - R 9000** CLC is currently looking for a Junior Data Analyst to join our Learnership Programme. During this 12 month programme you will be completing an NQF 2 Call Centre or an NQF 4 Business Administration Qualification while gaining experience as a Data Analyst in our Operations Department. **Minimum...