Organisational Effectiveness Consultant

2 weeks ago

Johannesburg, South Africa Nedbank Full time

**Job Requisition Details**
- REQ#137568
- Location: Johannesburg, Gauteng
- Closing Date: 26 January 2025
- Talent Acquisition: Bongiwe Mchunu
- Job Family
- Human Resources
- Career Stream
- Organisational Effectiveness (Learning and OE)
- Leadership Pipeline
- Manage Self: Professional
- FAIS Affected

**Job Purpose**
- To facilitate in-depth, leadership development and cultural transformation related interventions for senior and middle management, to enable large scale culture change in the leadership of Nedbank and to create a bank-wide community of leaders who live the values of the bank.

**Responsibilities**:

- Build sound professional relationships by engaging with all required stakeholders.
- Meet client needs and their desired outcomes through designing and customising Organisational Effectiveness (OE) interventions.
- Smooth the flow of work by agreeing upon the designed workshop outcomes, meeting with the business Team Leaders.
- Develop trusting and professional internal relationships. Develop on-going collaborative working partnerships with senior leaders and managers.
- Manage the on-going intervention process and multiple client engagements to manage expectations and keep stakeholders informed
- Deliver per business needs by engaging the intact team and addressing questions, managing anxiety and explaining organisation purpose.
- Meet stakeholder workshop requirements and workshop deliverables through facilitation.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth (Includes CPD points maintenance in line with HPCSA).
- Understand and embrace the Nedbank vision and values, leading by example.
- Improve business processes and systems and provide input to enhance processes that will improve the functioning of stakeholders' businesses. Adapt process and procedures to accommodate group needs.
- Ensure each intervention is completed to plan.
- Exercise effective resource use and allocation, produce balanced outputs in terms of quality, cost, business expectations and compliance.
- Ensure a productive outcome and comply with risk standards.
- Guide small and large groups by facilitating individual and group engagement and participation and ensuring that the desired outcomes are achieved,
- Ensure room set-up is suitable for workshop needs by identifying and resolving work obstacles and problems effectively and by liaising with the venue manager, finding contingency options.
- Contribute to standards, procedures, processes and policies.
- Improve client service and align to the RBB Service Excellence framework.
- Support participants by raising employee wellness awareness during facilitated sessions and by providing contact details of the Momentum EAP during facilitation of interventions.
- Provide support for ad-hoc projects relating to culture, DEI and other required projects.
- Provide change management support to the business during business change events.
- Deliver projects effectively and efficiently.
- Provide advice and feedback relating to organisational themes emerging from facilitated interventions.
- Essential Qualifications - NQF Level
- Master’s Degree
- Professional Qualifications/Honour’s Degree
- Preferred Qualification
- Master's Degree in Industrial Psychology or Psychology or a Psychometrist
- Must be registered with the HPCSA (Essential job requirement)
- Minimum Experience Level
- 5 - 10 years' experience in OD, Coaching, Facilitation, Management Consulting and Change Management

**Technical / Professional Knowledge**
- Banking knowledge
- Banking procedures
- Communication Strategies
- Group instruction and facilitation methods
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- people and group dynamic
- Behavioural Competencies
- Earning Trust
- Communication
- Collaborating
- Facilitating Change
- Resolving Conflict
- Stress Tolerance
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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