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Fund Services, Senior Client Administrator, Ci

1 month ago

Cape Town, South Africa TMF Group Full time

**Job no**: 575918
**Work type**: Full time
**Location**: Cape Town, South Africa
**Categories**: Funds, Entity Management
**Office Location**: Cape Town

We provide employee, financial and legal administration so that firms can invest and operate safely around the world. TMF Group is a single global team with over 10,000 colleagues in 125 offices across 86 jurisdictions, covering 92% of world GDP and 95% of FDI inflow. We bring common culture and ways of working, investing heavily in our people and platform to provide a high level of quality and security to our clients. We exist to give clients a global solution to what otherwise requires many local providers, each with their individual operational complexity and risk. Our clients include the majority of the Fortune Global 500, FTSE 100 and top 300 private equity firms. We see ourselves as a partner to them, keeping them on top of complex rules and regulations in the countries where they are active. We recognise that what we do is critical to our clients’ reputation and integrity. That is why we have made flawless service our single obsession. Great service starts with our people, so colleague and client engagement are the two measures we care most about, driving our management agenda and investment.

**Job Purpose**

The Senior Administrator will be responsible for servicing existing client funds to a high standard. As such they will have a thorough understanding of the fund structures including a high level of knowledge of the investments and investors of each fund. They will work closely with the Manager and Associate Director responsible for the fund(s) that they are assigned to and they will act as the technical expert on each client fund team.

**Key Responsibilities**
- Providing support and assistance for Administrators and Trainee Administrators and perform certain mentoring roles
- Assisting with group-wide projects where senior staff input is required
- Performing complex technical work on fund administration on a day to day basis and be seen as a technical expert within the team
- Helping the manager to identify training needs and areas for development for Administrators / Trainees
- Communicate regularly direct with the client on day to day duties and own responsibility for the execution and delivery of actions agreed as part of the client CRM plan e.g. Client plans, Action Tracker
- Ideally studying towards the final stages of ICSA or ACCA or other relevant qualification
- Provide an excellent service level to clients and able to work with the Associate Directors to identify opportunities for new business /cross jurisdictional selling / revenue maximisation where appropriate
- Promote awareness of communication between administrators and accounting both for cash and non-cash transactions
- Manage reviews of process, procedure, registers etc. and assist the Manager develop effective working procedures
- Help drive the rollout of TMF systems
- Adhere to internal controls in compliance with SOC1 requirements
- Adhere to local regulations and laws in the areas of compliance and CDD
- A-Levels or degree
- Final stages of relevant professional qualification advantageous
- Ideally a minimum of 2 years’ experience as a fund administrator while still being involved and performing day to day administration of the fund structure
- Listening and understanding questions from others both from the clients and from team members;
- Excellent communication skills required;
- Attention to detail;
- Ability to lead by example and set best practice;
- To be available to address administrators and trainee administrators queries;
- To be able to demonstrate an ability to delegate tasks but remain accountable for ownership of tasks.

**What's in it for you?**
- An exciting opportunity in an international company
- Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
- A career within an ever evolving market
- Flat hierarchies with direct contact to management and international exchange
- Want to know more about a career with TMF Group? Watch this video:
**Advertised**: 29 Nov 2024 South Africa Standard Time
**Applications close**: 29 Dec 2024 South Africa Standard Time