Technical Sales Person

4 months ago

Durban, South Africa Unique Personnel Full time

**Job Number**
- 72216

**Job Type**
- FT Contract

**Job Title**
- Technical Sales Person

**Computer Skills**
- Ms Office

**Industry**
- Manufacture

**City**
- eThekwini (Durban)

**Province**
- Kwazulu Natal

**Job Summary**:

- To maintain and grow sales in the region and carry out the technical tasks by engaging with existing and new Processed
- Food customers to ensure our products are used correctly as well as reporting on inventory, improvements, customer queries, site problems and reporting and tracking sales.
- To ensure full compliance with the SLA agreement with the customer ensuring that all activities are carried out safely to the highest quality standards.
- To be available to support the customer's production during emergencies when they arise. To grow the business in the region by both within the existing sites and for new customers.
- Working hours are customer-specific and are determined by company’s requirements.

**Responsibilities Include**:
**Quality Management Systems**
- Prepare trial protocols and SOP documents inline with customer specific requirements.
- Discussion with customers to get alignment.
- Successful outcome on trials

**Sales**
- To track sales weekly and give feedback on the shortfall and provide a plan to make up the shortfalls.
- To find new opportunities in existing site and new customers.
- Sales will be required for cleaning and sanitation and water treatment products, company services.
- To track sales against set targets.
- Daily update the sales tracker.
- Conduct site visits to understand customer processes and needs.
- Liase with Account Manager and
- Sector specialists for recommendations.
- Prepare quotations.
- Prepare proposals

**Service**
- Scheduled site visits
- Scheduled customer meetings
- Informing customer of latest innovations, webinars, offerings, equipment.
- Meetings to be setup for alignment.

**Reporting**
- Check and confirm that the operator task list has been completed.
- Submit minutes to the Account Manager on discussions held with customers.
- Feedback required after visiting customers.
- Handling of customer concerns and addressing this swiftly and completely.
- Check and record all stock levels.
- Track sales and report feedback to Account manager/Sector Lead.
- Attend meetings (both company & customer).
- Escalate issues to the right people.
- Submit weekly planner on a Friday to Account manager/ Sector Lead.
- Managing of fuel, cellphone and data spend.
- Tracking of mileage
- Complete and accurate reports.
- Reports sent out on time.
- Escalation process is followed.
- Weekly planner shared every Friday.
- Do not exceed expenses.

**General**
- Check and record stock levels at customer sites.
- Check all equipment registers updated (ensure spares are kept with Technician and replenished on time).
- Attend customer and company meetings.
- Capture data/ concerns from customers.
- Oversee receiving of stock.
- Regularly communicate with CSD and Value on orders processed/required and deliveries.
- Manage, check and confirm that operator task list has been completed.
- All actions set out by AM/SL to technician have been completed.
- Follow up on delivery completion.
- Check if they are enough testing reagents onsite.
- Operator tasks are complete and up to standard.
- All relevant info from meetings filtered up to AM/SL.
- All actions completed from meetings.
- Stock in control
- Improvement Initiatives in line with company’s commitments.
- Regular communication and updates to be feedback to AM/SL.**Inherent Requirements**

**Education**:

- Tertiary Qualification preferably in Chemistry

**Experience**:

- Familiar with the Food and Beverage environment.
- Technical qualification required.
- Sales experience will be highly favourable.

**What Qualification**
- Chemistry

**Minimum Qualification**
- Any

**Status**
- Available

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