Call Centre Ticketing Supervisor

Our client is looking for an experienced Ticketing Supervisor with advanced customer service experience, people management and problem solving skills, strong analytical background, high level of GDS knowledge and of course the ability to communicate effectively with customers, team members and other partners. The Ticketing Supervisor is responsible for...

Call centre agents are needed for a financial services provider based in Century City to sell Long-term insurance. **Requirements**: - Call centre sales experience (6 months) - Matric ( not negotiable) - Must be fluent in English - Criminal clear Earn a basic of R 9750 plus uncapped Commission. **Job Types**: Full-time, Permanent **Salary**: R9,750.00...

We are calling all experienced call centre agents to join our WINNING team,we are recruiting on our Cartrack campaign. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills / Cold...

We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...

We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...

Western Cape, Century City Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry knowledgeable consultants to service local and international clients. **Job description** - Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry knowledgeable consultants to service local and...

Western Cape, Century City - Monthly **Our client in the financial services sector based in Century City is looking for sales consultants to sell long term insurance.** **Minimum Requirements** - Minimum of 6 months Call Centre - **_outbound _**Sales experience. - Experience working in a target driven environment. - Ability to communicate fluently in...

Western Cape, Century City Our client in the insurance sector is looking for motivated sales consultants to sell long term insurance products. **Minimum Requirements** Minimum of 6 months Call Centre **_outbound _**Sales experience. Experience working in a target driven environment. Ability to communicate fluently in English. Matric. Ability to handle...

Level 1 agent: 1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary or...

1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary 7. Assist...

Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry-knowledgeable level 1 and level 2 Customer Services Consultants to service local and international clients. **Requirements & Responsibilities** Experience in booking online travel and general geographic knowledge (required). Tourism knowledge - hotel, flights,...

Century City, Cape Town, Western Cape - Customer Service Call Centre Agent (JB1581) Century City R5000 - R6000 per month Educational requirements Grade 12 1-3 years previous customer service experience preferably in an omnichannel environment Understanding of the student journey in distance education Duties and responsibilities: Customer enquiry resolution...

Responsibilities: - General call centre Sales Manager - Planning and directing the hiring and training of new Sales staff - Directing and coordinating all sales activities - Preparing sales budgets and projections and approving expenditures - Tracking and analysing sales statistics based on key KPI's - Handling and resolving customer complaints regarding a...

**Main Purpose of the Job**: The PSM division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb products. **Job Output** - Achieve sales targets and...

Our client in the travel sector is looking for a back office agent to assist clients with travel-related queries. **Experience**: Financials and invoicing Knowledge Ability to work on Multi-channels Ability to learn new hospitality and financial systems. Multitasking - working with variant channels: zendesk, slack, hospitality systems. Update customer...

**Requirements** Must have grade 12 No call centre experience required. Excell and word knowledge. Must be credit and criminal clear. Willing to learn. Must be willing to work shifts. Must be able to speak Zulu fluent **Salary**: R4,000.00 per month Ability to commute/relocate: - Century City, Western Cape: Reliably commute or planning to relocate...

**Service Desk Analyst - Ticket Queue Dispatcher** **Main Responsibilities**: - Monitoring the queues and assign the incidents before missing Response time SLA - Categorizing whether a ticket is an incident or request - Populating mandatory fields in the ticket form through initial triage before assigning to an engineer - Monitoring Dashboards and...

Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role...

**Main Purpose of the Job**: The primary objective of the role is to take responsibility for managing a team of sales specialists in order to assist in the achievement of sales targets through the allocation of targets resulting in outstanding sales performance. The role is a combination of management, selling, coaching and leadership activities, with the...

We are seeking to employ money-driven sales gurus to join our amazing sales team based in Century City, Cape Town. Remuneration: - R5000 Basic salary - + Monthly uncapped commission Requirements and skills: - More than 1-year **outbound call centre sales **experience - **No criminal record**: - **Two contactable references**: - **Reliable transport to...