Facilities Call Centre

3 weeks ago


Century City, South Africa the Employment Channel Full time

Grade 12

Min 2 year relevant working experience preferably in Facilities Management

Computer literate (MSOffice
- ensure all calls, however received, are logged onto the computer aided facilities management system - Escalation of high priority calls to appropriate operational representatives - Processing individual records from creation to closure including identifying the fault/incident in technical terms from description, root cause analysis and corrective action provided - Issuing all records to the correct operational representative - Identify and report on records in varying statuses and drive to closure - Receive and capture completed records from operations - Ensure supporting documentation is uploaded against all records - Follow up that the task was successfully allocated

Follow up on all tasks - Produce daily report on all requests logged on help desk for the applicable onsite managers highlighting present status - Ensure all completed tasks are closed - Highlight in-completed tasks and drive for closure - Update task status for client information

**Job Type**: Permanent

Pay: R9,000.00 per month

Ability to commute/relocate:

- Century City, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Cold calling: 1 year (preferred)



  • Century City, South Africa Call Centre Staffing Full time

    **Requirements**: Experience dealing with customers Matric Credit & Criminal clear **MUST HAVE BEEN UNEMPLOYED FOR THE PAST 2 MONTHS** **MUST NEVER HAVE WORKED IN A CALL CENTRE BEFORE** **Job Type**: Learnership **Salary**: R7,000.00 per month Ability to commute/relocate: - Century City, Western Cape: Reliably commute or planning to relocate before...


  • Century City, South Africa Call centre staffing Full time

    Call centre agents are needed for a financial services provider based in Century City to sell Long-term insurance. **Requirements**: - Call centre sales experience (6 months) - Matric ( not negotiable) - Must be fluent in English - Criminal clear Earn a basic of R 9750 plus uncapped Commission. **Job Types**: Full-time, Permanent **Salary**: R9,750.00...


  • Century City, South Africa Call centre staffing Full time

    Call centre agents are needed for a financial services provider based in Century City to sell Long-term insurance. **Requirements**: - Call centre sales experience (6 months) - Matric ( not negotiable) - Must be fluent in English - Criminal clear Earn a basic of R 9750 plus uncapped Commission. **Job Types**: Full-time, Permanent **Salary**: R9,750.00...


  • Century City, South Africa Call Centre Staffing Full time

    Western Cape, Century City - R20 000 Our client is looking for an experienced Ticketing Supervisor with advanced customer service experience, people management and problem solving skills, strong analytical background, high level of GDS knowledge and of course the ability to communicate effectively with customers, team members and other partners. The...

  • Telesales Consultant

    8 hours ago


    Century City, South Africa Call Centre Staffing Full time

    **Our client in the financial services sector based in Century City is looking for sales consultants to sell long term insurance.** **Minimum Requirements** Minimum of 6 months Call Centre _**outbound **_Sales experience. Experience working in a target driven environment. Ability to communicate fluently in English. Matric. Ability to handle...

  • Call Centre Agent

    24 hours ago


    Century City, South Africa Online Financial Advisor Full time

    We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...


  • Century City, South Africa Online Financial Advisor Full time

    We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...


  • Century City, South Africa Online Financial Advisor Full time

    We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...


  • Century City, South Africa Online Financial Advisor Full time

    We are looking for individuals with (Outbound) Call Center Sales agents. Cartrack / Matrix experts with Outbound experience. **Requirements**: - Manage large amounts of outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Seize opportunities to upsell products when they arise - Strong communication skills...


  • Century City, South Africa Call Centre Staffing Full time

    Western Cape, Century City - Monthly **Our client in the financial services sector based in Century City is looking for sales consultants to sell long term insurance.** **Minimum Requirements** - Minimum of 6 months Call Centre - **_outbound _**Sales experience. - Experience working in a target driven environment. - Ability to communicate fluently in...

  • Sales Consultant

    3 weeks ago


    Century City, South Africa Call Centre Staffing Full time

    Western Cape, Century City Our client in the insurance sector is looking for motivated sales consultants to sell long term insurance products. **Minimum Requirements** Minimum of 6 months Call Centre **_outbound _**Sales experience. Experience working in a target driven environment. Ability to communicate fluently in English. Matric. Ability to handle...


  • Century City, South Africa Call Centre Staffing Full time

    Our client is looking for an experienced Ticketing Supervisor with advanced customer service experience, people management and problem solving skills, strong analytical background, high level of GDS knowledge and of course the ability to communicate effectively with customers, team members and other partners. The Ticketing Supervisor is responsible for...

  • Call Centre Agent

    2 weeks ago


    Century City, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Customer Service Call Centre Agent (JB1581) Century City R5000 - R6000 per month Educational requirements Grade 12 1-3 years previous customer service experience preferably in an omnichannel environment Understanding of the student journey in distance education Duties and responsibilities: Customer enquiry resolution...

  • Call Centre Team Lead

    2 weeks ago


    Century City, South Africa RMM Full time

    Responsibilities: - General call centre Sales Manager - Planning and directing the hiring and training of new Sales staff - Directing and coordinating all sales activities - Preparing sales budgets and projections and approving expenditures - Tracking and analysing sales statistics based on key KPI's - Handling and resolving customer complaints regarding a...


  • Century City, South Africa MWeb Full time

    **Main Purpose of the Job**: The PSM division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb products. **Job Output** - Achieve sales targets and...


  • Century City, South Africa Kinesis (Call centre staffing) Full time

    **Requirements** Must have grade 12 No call centre experience required. Excell and word knowledge. Must be credit and criminal clear. Willing to learn. Must be willing to work shifts. Must be able to speak Zulu fluent **Salary**: R4,000.00 per month Ability to commute/relocate: - Century City, Western Cape: Reliably commute or planning to relocate...


  • Century City, South Africa mPower People Solutions Full time

    Primary Role The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. Role...

  • Call Centre Agent

    8 hours ago


    Century City, South Africa Telkom Express Feathercom Full time

    Adhere to **_TelkoM/Feathercom service _**policies to maintain excellent customer service. - Build sustainable relationships and engage customers by taking the extra mile - Ensure that you maintain excellent telephone etiquette. - Maintain enthusiasm and ensure that energy levels are always appropriate. - Conduct a customer needs analysis to determine a...


  • Century City, South Africa MWeb Full time

    **Main Purpose of the Job**: The primary objective of the role is to take responsibility for managing a team of sales specialists in order to assist in the achievement of sales targets through the allocation of targets resulting in outstanding sales performance. The role is a combination of management, selling, coaching and leadership activities, with the...


  • Century City, South Africa Amazing Vouchers Full time

    We are seeking to employ money-driven sales gurus to join our amazing sales team based in Century City, Cape Town. Remuneration: - R5000 Basic salary - + Monthly uncapped commission Requirements and skills: - More than 1-year **outbound call centre sales **experience - **No criminal record**: - **Two contactable references**: - **Reliable transport to...