Administrative Assistant, Operations, Solutions
4 days ago
**DSV - Global transport and logistics**
Location: Centurion
Job Posting Title: Administrative Assistant
Time Type: Full Time
**MAIN PURPOSE OF THE ROLE**
- To ensure all KPI’s are achieved as per SLA agreement within Admin department
- To report on the performance of your department to Internal Management.
- Attend to ALL Client requirements promptly, efficiently, and proactively.
**Tertiary Qualification(s)**
Matric
**Additional Computer Skills**
- Microsoft Suite,
- SAPB1
**Job-related Requirements**
Minimum of 3 years’ experience in a warehousing / logistics environment
- Adhere to Health and Safety standards and create awareness.
- Willingness to achieve success in role and motivate team members.
- Strong decision-making ability and confident to operate independently.
- Ability to operate under extreme pressure.
- Excellent oral and written communication skills
**ADDED ADVANTAGES FOR THIS ROLE**
- Strong Communication / Interpersonal skills.
- Proper telephone technique
**Duties and Responsibilities**:
- Assist dealers with queries, this includes but is not limited to pictures, ETA's, POD's, stock availability, self-collections and invoice and credit note requests, etc.
- Call dealers on a daily basis in order to identify any outstanding queries, this in turn will assist in building a relationship with the dealers, which is essential to any call center agent
- Weekly checks and compiling of cage reports and stats needs to be sent through to the relevant supervisors and managers
- Prepare stock take reports
- Ensure end-of-day data is reported in a timeously manner.
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