IT Operations Co-ordinator

2 weeks ago


Pretoria, South Africa Mediro ICT Full time

Generate partner accounts in CA setting.

Consult users how to protect CA data using roles.

Create CA roles in IAM solution as per user request.

Upon request assign users to CA roles (generally self service).

Maintain CA roles in case of changes to the original request (e.g.change of responsibility).

Perform reporting of CA roles (e.g.number of users and roles).

Manage Problem, Incident and Change process for dedicated ITSM service.

Upon demand willing to work on weekends (changes).

Serve as interface to IAM team and discuss CA requirements (RightNow as successor of IdAS).

Serve as contact for IAM related questions in the cloud.

Degree in Information Systems or equivalent experience.

ITIL certification (advantageous).

Any Scrum certification (advantageous).

Any IAM certification.

Any operating system certification relating to roles and rights.

Minimum of 2 years of IT operations experience.

Minimum of 2 years of ITIL work experience.

Minimum of 2 years of Scrum work experience.

Minimum of 4 years of IAM work experience.

Between 3 - 5 Years



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