Operations Administrator

2 weeks ago


Pretoria, South Africa H2R Africa Full time

Daily administration of our Support Desk and co-ordination via E-Works Manager.
- Scheduling and follow-up with operational staff (technicians and client services) on service calls and the resolution thereof.
- Managing and understanding of Service Level Agreements with customers in the execution of contractual obligations.
- Co-ordination and management of field stock and repairs
- Time Management.
- Providing customers with repair or replacement quotes for damaged hardware.



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