Inbound Customer Service
3 weeks ago
**Careerbox is looking for customer service and sales agents for a voice campaign to conduct quality sales through service to customers by responding to all customers’ motor and home insurance needs as well as assist customers with insurance inquiries.**
**Duties & Responsibilities**
- Those who are successful in this role tend to enjoy interacting with customers and are motivated by sales.
- They have a good understanding of professional customer service and understand the need for insurance.
- Successful applicants will need to know how to identify customer needs and provide the best options to potential customers.
- Agents would have the ability to work in a fast-paced and dynamic environment. A good level of confidence and assertion underpins all interactions.
**Desired Experience & Qualification**
- Clear criminal and credit record
- 3 to 6 months Customer Service experience(**Previous call centre/UK experience advantageous)**:
- Excellent command of the English language
- Computer literate
- Ability to type 20wpm
- Ability to work in a rotational shift environment
- Own / Reliable transport essential
- An excellent professional reference
**Package & Remuneration**
- Guaranteed basic of R6000 plus commission
- Nightshift allowance and great incentives.
**Interested?**
- Send a 1 minute voice note on WhatsApp to Faith On 0614897378 between (8am-5pm) telling her about your work experience.
- Walk in interviews are Welcome: 11 Park Avenue CCI, Umhlanga 9:00AM (Ask for Faith on arrival)
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
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