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Inbound Customer Service Agent

3 months ago

Durban, South Africa Kerry Kopp Recruitment Full time
- Request ANF from the line and upload into FCMS
- Action all SOB requests.
- Send ANFs and invoices to clients
- Process SARS via EDI within the deadline.
- Clear sentry reports.
- Update sailing schedule.
- Update vessel ATAs on Oasis.
- Action re-direction / urgent movements.
- Arranging / handing over trem cards/haz declarations t
- Monitor NRCS / SAPS Border stop containers.
- Monitor DAP / DDP shipments.
- Send the Outturn reports.
- Viewing damaged cargo
- Processing of invoices
- Monitor container release status on NAVIS.
- Prepare costings
- Assigning emails within the given timeslot
- Oversee the allocated Inbound Clerks functions.
- Meet monthly budget (Volume and Revenue).